Customer Ratings & Reviews

Perfect for my sister going to college in the fall.

The specs in the machine are perfect. Great color!

Bought this laptop to replace my 5 yr old HP. Read many reviews and decided on the Spectre. Bought more memory/bigger drive than I needed thanks to a great Black Friday sale. Unfortunately, the laptop that I thought would blow away my old one for speed is actually freezing up all the time. The only way I can unfreeze it is to shut it down and try again (cntl/alt/del doesn't even work!) VERY disappointed and I think I will be visiting the Geed Squad with this one. I hope they can help!

Touch screen is not working.some locations get clicked by default and application in that locations gets open 10times

I liked it for the size but It overheats a lot. I don't recommend it.

Purchased this computer to replace an aging one. Lasted 4 days! Motherboard and hard drive where damaged and could not be repaired. Had to order a brand new one!!! Have not received new computer yet. So cannot judge it yet!! Let's hope the first one was one in a million that was built damaged.

It's nice laptop .Sleak good to carry . Comes with bag.

The pointer gets stuck at one point all the time. There is some problem in the system.

I read several reviews saying it was better than a Mac Book Pro. Not as I see it.

I got it for just 3days and it starting having problem. The problem is related to the touch pad, it is pointing at lower left conner. Thus, you can't move to any where. An $1399 product with with such problem is unacceptable to me.

My first initial impression after seeing and holding this product was "extremely impressed". The design, look, feel, and overall experience looking and holding it were very impressive. I read the reviews and it was 50/50. Lots of positives in the same category as mine (look and feel) but many cons in terms of battery life, over heating, hard drive malfunction, touch screen and touch pad malfunction. I thought I would take a gamble because my old laptop was an HP and it is now 12 years old and is still a beast. I was so happy with the former product I thought I would stay loyal to the company. I cant tell you how excited I was when I got the computer and unwrapped it. unfortunately the bad news set in immediately. Upon initial startup the touch pad was not working. After getting through the initial setup of the computer, the touch screen began to malfunction (ghost clicking insescently). I had to restart. Second start touch screen worked but still not the touch pad. I used HP support online to help delete and reinstall a new touch pad driver. This solution took over 1.5 hours to solve and worked for 5 minutes. Almost immediately after closing the support chat window the ghost clicking started again and I couldn't even get to the windows menu to shut down or restart. I powered down with the power button and restarted... the touch screen worked again but still not the touch pad. I revisited HP support for a fix and they did the same fix (driver update). we then did a BIOS update and immediately after that finished successfully the computer died. It crashed three more times until on the fourth start it proclaimed that there was no longer an operating system or even a hard drive. I was astonished - I couldn't believe it. I should also mention that while we were problem solving I noticed my battery life had dropped almost 30% in 30 minutes or so. Even the tech saw it drop quickly and remarked that it seemed a little fast for a brand new computer. At this juncture I was on the phone with tech support and they had been disconnected from my PC. I was reading them the prompts on my computer and we tried 3 or 4 more fixes and there was no success. The problem was deemed unsolvable by phone and I was instructed to send it in. No thanks - that is proof enough for me to move on to another product. There were enough bad reviews similar to my experience that it is clear that this product's quality assurance is just not there. How can you sell a product for $1000 and not have it function? That is a lot of money for me and I expect a lot in return. I will likely move to the similar lenovo YOGA, or Asus Zenbook. Best Buy has accomodated an easy return for the disfunctional Spectre. HP support staff were great. So is the design and manufacturing team. However clearly there is room for improvement in the engineering and hardware/software department. I have heard that the new Spectre doesn't even have a touch screen... I wonder if this is a response to the poor performance of previous models touch technology.

Nice product and good to buy. But still not like mac.

I replaced this laptop twice due to ghost touch issues. These phantom touches disabled the entire screen and i had to restart the laptop all the time.

I read instructions and went to Youtube to review setup beforehand. Right in the middle of setup screen went blank, then Black. I could hear whirring, but no picture. Tried calling geek squad...got the royal runaround after on hold for over 10 minutes. I did not hesitate. Returned to store asap!!

Menus and mouse would move and open by themselves. Like a ghost was sitting at my computer. After further research found lots of others have same issue. Tried suggestion from HP but didn't work. Do your homework before you buy. After hearing others returned and still had the same problem I decided for a permanent return. Got an As*s with better specs plus a 2T 2nd drive for same price and its working great after a month!

Returned to the store twice. Ultimately returned the device because after upgrading to windows 10 pro the device kept having boot issues and disc issues. Stop being able to boot into windows so it went back for good.

This comes with 16gb RAM and 512 GB ssd. Everything is snappy and super quick. Runs a little hot. And fan comes on quite often. Hope hp can fix these two with software update.

compared to Samsung Ativ this has inferior aluminum case - edges are not as refined, but the biggest problem is the keyboard quality

This laptop has serious problems with its wireless card. I have to restart the system at least 5 to 6 times for the wireless card to show up. I researched it online and got to learn that this is a known issue among most HP laptops. I am not alone in this. HP laptops are OK until the parts start failing. My other HP Spectre i7 (purchased at BestBuy 01/15 needed a mother board replacement in exactly 24 months.

Military Cac will not read on laptop after two or three weeks later it works