Customer Ratings & Reviews
- Model:
- 13-4116dx
- |
- SKU:
- 5228171
Customer reviews
Rating 4.3 out of 5 stars with 466 reviews
(466 customer reviews)to a friend
Customers are saying
Customers are impressed with the Spectre x360's lightweight design, impressive performance, and fast SSD. Many appreciate its portability and compact size, ideal for travel. However, some users experienced issues with the touchscreen functionality and reported higher-than-expected heat generation. Concerns were also raised regarding battery life and fan noise in certain situations.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great hp device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this laptop to to pieces!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 1 out of 5 stars
Don't bother
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it 7 months when it crashed. I took it to the Geek Squad. They couldn't fix it so they sent it back to HP. They supposedly 'fixed' it, sent it back and it still didn't work. I called to try to get a refund or a least a credit towards another computer. They promised to call me back within 2 days for a resolution. A week later they have closed the account, never having even called me back. What a waste of $1000+. They won't even stand behind their products that are under warranty. I wouldn't trust them for a second.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! It is worth every penny, no problems so far!
I would recommend this to a friend- Cons mentioned:Touch screen
Rated 1 out of 5 stars
Problems with Ghosting on the Screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop works good other than manufacturer defect on screen ghosting. Spent many hours with HP support and then doing a system restoration at HP's request just to send it in for repairs. HP also has a shortage on parts so have to part with laptop for a few weeks. Would have chosen an HP or other brand with a better video card and no touch screen had I known this to be an issue.
No, I would not recommend this to a friend - Cons mentioned:Touch screen
Rated 1 out of 5 stars
The Phantom is touching me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these for employees. The first was fine. The second one started experiencing phantom touches within 24 hours out of the box. I returned that one for another. Now THAT one is having the same problem at less than2 months. Apparently there is some prevalent defect with the touch screens. AVOID until a newer model comes out.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Don't Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop from BB and from the moment I turned it on, everything that could go wrong, did go wrong! Had a super slow response time especially when trying to navigate the internet. All the windows either did not open at all or took forever to open. It locked up a LOT!! Had to keep rebooting over and over. For the price, spend your money elsewhere.....good luck.
No, I would not recommend this to a friend