Customer Ratings & Reviews
- Model:
- 13-4003dx
- |
- SKU:
- 3288071
Customer reviews
Rating 4.5 out of 5 stars with 643 reviews
(643 customer reviews)to a friend
Customers are saying
Customers are enthusiastic about the Spectre x360 2-in-1 laptop's touch screen, long battery life, and lightweight design. They appreciate the combination of performance and portability it offers. However, some customers have concerns about overheating issues with certain programs, the Windows 8 operating system, fan noise, and poor speaker quality.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working properly, great item, good performance, great price
I would recommend this to a friendRated 1 out of 5 stars
horrible touch pad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have had problems with the touch pad from the beginning. have taken it back to best buy twice, missed the return day (2 weeks) by 2 days. they will not give me a new one. I have been back again, still to no avail. touch pad does not respond most of the time.
No, I would not recommend this to a friend- Pros mentioned:Design, Touch screen
Rated 5 out of 5 stars
My Road Back to Hewlett-Packard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first quality laptop I bought years ago was an HP and I loved it. It was a 15 inch massive machine that taught me the value of power, speed and beauty. However, like all great things made by the hand of man, its flame died out and I moved on. Since that time I have had a number of laptops from various companies including HP, Microsoft, Dell, Lenovo, and most recently Apple (13" MBA). In addition I have developed an addiction to tablets (currently iPad Air, iPad Mini 2, Surface 3 w/keyboard and pen and assorted Android tablets) so the lack of a touchscreen was the only thing I could not overcome on the otherwise excellent MacBook Air. Which brings me to the subject of this review: the Hewlett-Packard Spectre x360. After spending about a week with this laptop I have come to the conclusion that I will never refer to this company as simply HP. From this moment on they will be known to me as Hewlett-Packard. I know that means a lot more typing is in my future but that's what copy-paste was designed for. Hewlett-Packard, in association with Microsoft, has created one of their finest consumer grade laptops in recent years. The x360 is a powerful, fast and beautiful laptop. These are the same traits that I fell in love with so many years ago. Hewlett-Packard has upped the ante in the pride of ownership game the slick design that fits in as easily in the boardroom as it does in the coffee shop or the dorm room. Pulling the x360 out of a bag is like showing up at your class reunion with Kim Kardashian on your arm; it's going to attract a lot of attention. Hitting the power button on the x360 is like starting a Tesla Model S; quiet power. I know that each of these examples may seem outlandish but please remember this is just my opinion of this product, yours may vary somewhat. I want to thank Hewlett-Packard for the great work they have done with this product and I hope they will continue to build their product line using the x360 as inspiration. That will do, Hewlett-Packard. That will do.
I would recommend this to a friend Rated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to rate this computer as we could not get it to connect to our wifi. Took it back to the store. Geek squad connected easy. Back home , no connection. Did all the tips everyone suggested. Returned for a Mac book . No connectivity problems since.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Does everything I need it to do
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm keeping this computer. I first went home with the Lenovo Yoga Pro 3. I loved the design and the light weight. Unfortunately the speed and battery life were completely unacceptable for the price. Barely three hours of battery? Are you joking? Fortunately, this computer came out a few days after I returned the other. Screen sharpness is about the same, bloatware is less, and speed and battery life are in another league. I've been on the battery for 2 hrs now and it says I've still got 84% battery left. Granted, it weighs slightly above a half pound more than the Yoga 3, but if that means I get speed and hours more of battery, I'm willing to make that trade-off for now.
I would recommend this to a friend Rated 1 out of 5 stars
HP 2-1 Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it. Hard to see the letters on the keyboard. Backlit wasn't bright enough and the silver and white all blended together which made it hard to see the letters on the keyboard.
No, I would not recommend this to a friendRated 1 out of 5 stars
Totally unsatisfied purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop cannot connect to the wifi, which made me crazy. I searched for many comments and it seems that many customers encountered the same problem. Disappointed to the HP laptop.
No, I would not recommend this to a friendRated 1 out of 5 stars
windows 8.1 not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OS died after 3 days had to take back, 2nd one had issue with the OS within the week took it back and will not get another computer with Windows 8 on it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was working good and after a while it stopped taking charge. I purchased a new charger and it still didn’t work. Now a tech is telling me it could be the motherboard. I don’t understand how a motherboard can just go out like that? I’ve had so many laptops and for over 10 years and they still work. I’m guessing HP is not a stand up brand anymore?
No, I would not recommend this to a friend- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Fantastic Hybrid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4.75 Stars! I exchanged surface Pro 3 for this laptop. Not only is it much cheaper, it is a beautiful machine that works as advertised. It is fast, comfortable, and lasts good 8-9 hours on the battery during normal workload for me. PROS: - Screen is great - I'm actually really happy it's not a quadHD, as Windows still has issues dealing with high DPI screens, and the 1080P is perfect for 13" screen. Plus the quality of the screen is excellent - Touchpad - best I've used on a PC. Responsive, very adjustable, and two-finger right-click works consistently. - Keyboard - excellent for it's size, much better than Yoga 3 Pro or Surface Pro 3 - Wi-Fi - fantastic performance with my AC router, easily the fastest in my house that includes couple MBPs, Asus ROG and various phones, tablets. - Noise - the fan is tuned really well, when it does come on, it is unobtrusive, and sounds much better than an MBP or Surface Pro 3. The bottom does get a little warm sometimes, but it's expected with aluminum, and I actually like the fact that the heat is being dissipated easier, makes for longer-lasting electronics. CONS: - Keyboard backlight - two issues: with colors used, backlight makes the keys hard to read in semi-dark conditions. Also, the button used to turn the backlight on is always ON at top of keyboard, in BRIGHT WHITE. Changes to backlight color when pressed. It is quite annoying little item, I hope HP comes out with a utility to change intensity/turn the light off - Lack of Windows button on bezel - I've gotten used to the Windows button on the bezel on other laptops, and hunting it on the edge in tablet mode is a little hard sometimes. - Hinges - while seem very sturdy, and based on reviews they will last a while, the screen is a little more wobbly than I would want in laptop mode when touching the screen. Overall, the best 2-in-1 on the market, I'm extremely happy with it, few minor issues aside.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
HP makeing things better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been in the market for a new laptop as I had an older ThinkPad T420 that was on its last legs. When I went to CES I saw the new Dell XPS 13 and was blown away and I wasn't that impressed with the new stuff that Lenovo had coming out. The other option was to head towards the Mac world since I really don't have a need for a touch screen, tent or tablet mode. I was getting ready to get the Dell XPS about 2 weeks ago and then saw this HP Spectre x360 being released and spoke to a colleague that was reviewing it at MWC where it was announced. He said the thing was amazing and was literally a spitting image of a MacBook Air 13" from the aluminum chassis to the packaging. I ordered this model from best buy and finally received it this week and they ship this thing in multiple boxes unlike many other companies that seem to send everything in just a box and no padding. This has to be probably in my top 5 laptops that I have owned in my life. The track pad may look big (and it is, but not horrible# but I have absolutely no problems typing on this thing. Having big hands I thought I would be accidently hitting the track pad while typing but nothing yet. Boot up and shut down are amazingly fast, battery life has lasted me forever. I just checked the battery status as I am typing this and it stated "12 hr,42 min #78%) remaining" to me that is great for a laptop with an IPS display. I am a CS major and do some Photoshop work and things have been great. I would highly recommend this thing to anyone, I have to friends that are heavily considering purchasing the item. I chose the 256gb ssd and plan on upgrading it soon.
I would recommend this to a friend - Pros mentioned:Battery life, Touch screen
Rated 5 out of 5 stars
Fast - Great Battery Life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this a couple weeks now, using for business all day, and take it home each night. Great keyboard. I have decent typing skills, I like everything about the keyboard. The battery is impressive. I stopped taking the power supply home. If I use it a lot, I switch to power saving mode and it goes forever. I'll have to try and completely discharge the battery, if you are in power saving mode, and using it for mostly consuming web content. Im sure it is way beyond 10 hours. They did a nice job integrating Win 8.1. I find myself using the touch screen a lot. If I had to list cons, I would say weight as a tablet. It is a little too heavy to hold up. But but you can always have the keyboard hold it up, laying in bed, in the recliner. It works well except to hold in front of you. The only other complaint is heat. But you only really notice if using as a laptop. If you flip it around so that the keyboard is touching your lap, no issues. It is impressive. I love it.
I would recommend this to a friend Rated 5 out of 5 stars
High-range laptop for mid-range price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the $1,150 version of the Spectre, not the $900 version. The $900 (obviously) has lower specs, so keep that in mind while reading. General impression: I bought my Spectre from HP's website, and I've been playing with it for four days now. It's true that different people are looking for different things, but it's hard not to like the features of this laptop. At the start of my search for a new laptop, I quickly ran into the hype for Dell's XPS 13. However, I always drill down to the specs before buying in to a new computer. While the XPS 13 (as well as the new Macbook Pros and Air) seems like a good laptop, I was most impressed by the specs of the Spectre. It's true that specs don't always equate to performance, but the Spectre presents the best hardware configuration of the XPS 13 and the Macbooks--with the noteworthy exception of the $2K+ Macbook Pros. But even the $2K+ Macbooks didn't seem to beat the Spectre by much. Again, specs ≠ performance, so someone who has benchmarked these systems would be able to make a more competent recommendation. Spectre vs. Macs: Most reviewers compare the Spectre to Macbook Air. I only really see the need to compare the Spectre to the Macbook Pros because I'm reviewing based on performance, not popularity. The Air will likely remain the most popular laptop for certain market demographics, no matter how hard the Air sucks (and the most recent Air iteration actually has several downgrades from the previous version). Aside from the popularity contest, I frankly don't see how or why I would want to compare the Spectre to the Air. The Air is lighter: if that's what you're looking for, then I'd compare the XPS 13 and the Air. So you know, the various weights are: Spectre-3.3 lbs, XPS 13-2.6 lbs, Air-2.4 lbs, Pro-3.5 lbs. For me, one pound is not much of a difference, but I know this matters a ton to others. However, in terms of specs and features, the Spectre is the clear winner. My wife just got the new 13" Macbook Pro today, and I'm much more comfortable comparing the new Pro to the Spectre. As far as I'm concerned, the Spectre is better. It has a wider variety of functionality, it's cheaper, and it's not a Mac OS-native system. As a native Windows system, the Spectre has a larger selection of available programs and games specifically designed to run on its operating system (And, honestly, what respectable Mac owner would ever download Windows onto their Mac, anyway?). Screen resolutions: True, Macbooks have retina displays, and you can buy an XPS 13 with a QHD-touch display, but there should be a new Spectre that comes out with a retina display as well, for what it's worth. I'm not really sure I need a 4- or 5K display at the moment, especially not on a 13.3" laptop screen. While typing this, my wife is sitting beside me with her new Macbook Pro with a retina display, and I honestly can't see any difference. Retina and QHD displays may come in handy for certain professions and specific uses. But for regular use, retina displays don't appear to add much. Maybe one day, I'll eat my words, but I'll stick with that for now. One thing to keep in mind: with the higher-res screens, you should expect to burn through your battery more quickly. Though HP promises a more energy-intelligent QHD display, I would still expect to see a drastically shortened battery life--and that goes the same for all other laptops touting higher-res screens. For me, the 1080p screen resolution on the Spectre does everything I need it to. Functionality issues: So far, the Spectre has functioned smoothly. I've seen tech reviews complaining about the trackpad, but I'm not sure what these reviewers are complaining about. I haven't had any problems yet, or I'm just not aware of them. As for other functionality concerns, I don't really have any for the moment. I'm not a gamer, so I can't speak much to that level of functionality. That said, this isn't a gaming laptop (although another reviewer says the Spectre holds its own while playing WoW, I'm skeptical). For starters, there doesn't appear to be any dedicated video memory for the Spectre, which means that any video-intensive actions (think gaming, not streaming) will have to borrow from the Spectre's general or virtual RAM. Gaming aside, the Spectre does provide more than enough power to stream HD movies, browse the internet with dozens of windows open, and run dozens of background apps. It should even be fine for basic Adobe Photoshop rendering--but, again, I would suspect that this system would start to lag if you task it to undertake more processor-intensive image and video editing. That's not a problem for 99% of laptop purchasers (and for those that care about things like this, this review won't be that helpful anyway). I read that the Spectre can upgrade to 16 gigabytes of RAM, so that might be an option if you're planning on doing higher-performance activities on it, and you're set on buying the Spectre. For most, 8gb is more than enough. The different use configurations (laptop, tent, tablet, etc.) seem to work as promised. In tablet mode, I was worried that there would be a gap between the screen and the folded-back keyboard, but there isn't. Both the screen and the keyboard are tapered at the edges, which made it look like the Spectre wouldn't fold completely, which I was afraid would strain the hinges and screen. However, while in tablet mode, the backs of the screen and keyboard sit tightly against one another. They don't lock, which means that you will have to hold onto the keyboard to stop it from falling, depending on how you hold it. This doesn't bother me, so I'm not dropping any stars from my review. One thing that I disliked about most other slimmer laptops (e.g., PC ultrabooks, Macbook Air) is that they don't have a good selection of ports. I often use multiple USB ports at once, and an HD port is a must. The Spectre has all the ports I need. The Macbook Pros have a similar selection of ports, so I have no Pro-related complaints in that arena. As far as the battery goes, I doubt I'll ever see it reach 12 hours. 9 hours may even be a stretch. Other reviewers seem to have scrolled down to their taskbar and hovered over their taskbar's battery icons to report the Spectre's purported battery "life." This type of estimation is terribly flawed. Scrolling over my taskbar's battery icon over an hour's time yielded wildly different results. Counting the hours in real time, my battery was down to 66% in about two hours. I think I could get around 7 hours on power saver mode, maybe less. Battery length can depend on (1) how dim your screen is, (2) how quickly you setting the computer and screen to "sleep," and (3) keeping your wi-fi/bluetooth antennae on or off. Turning all available settings to maximum battery conservation *may* get you to 10 hours. Bottom line, I wouldn't plan on going on a trip-long Game of Thrones marathon on your 8-hour trip from New York to London. Then again, I may be proven wrong! Summary: This laptop does what I want it to, with more impressive specs than its competitors (XPS 13, Macbook Pro), at a lower price. If you're looking for all of the qualities I discussed in a laptop, I'd go with the Spectre. FYI: I'm going to post this same review on HP's website. And, no, I don't work for HP. I'm a student!
I would recommend this to a friendRated 3 out of 5 stars
Good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad for basic use. Has all the programs. Good stuff.
I would recommend this to a friend- Pros mentioned:Battery life, Design
Rated 5 out of 5 stars
Great on the road or at school
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop! Amazing design and high portability; do yourself a favor and buy it with the HP Active Pen to take advantage of One Note annotations or programs like Drawboard PDF to make handwritten notes on all your documents. Also, if you plan on using the hardware to its fullest (in my case, light gaming), make sure to pick up a Cooling Pad while you're at it. The hardware is great but it gets HOT after an hour or so of intense use! Also, note that the Wi-Fi card is 802.11ac, which means it won't work with the older 802.11n standard which is still very much in use. But Windows 8.1 driver support is amazing, and just about any USB wireless adapter you like will give you plug-and-play connectivity. Great battery life and the keyboard feels great! Highly recommended for students, travelers, and the occasional artist.
I would recommend this to a friend Rated 1 out of 5 stars
Don't like this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not recommend signing up to this program....
No, I would not recommend this to a friend- Pros mentioned:Touch screen
Rated 4 out of 5 stars
Great lightweight laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a 6 yr old HP pavilion dv-4. I really liked the HP keyboard and that was a significant factor in manufacturer selection. Wanted a small laptop, 14", fast speed, lots of memory, touch screen, larger HD, This laptop covers most of my wants. The laptop is very light, all metal, a brushed silver, very sleek looking. The keyboard is heaven to type on. Great bounce back feeling. The back light keyboard comes in very handy. When the keyboard is not lit, the 5 key has a light that shines. Read complaints about this, but not an issue for me. Wish the HD was larger than 256GB, but this will do. Can always use thumb drives or external HDs. The screen is very crisp and clear. Also not sure if 8 GB ram will be enough down the road. Wanted more, but not an option. The touch functionality responds easily to touch. The Home, End, Pg Up, Pg Dn keys are also the arrow keys. You have to hold the fn key to get Home, End, Pg Up, Pg Dn functionality. Even though the laptop has wireless, it does not have an ethernet port. Inconvenient when you are somewhere that doesn't have wireless. The touchpad isn't so sensitive that touching it with your wrists or hands while typing activates something. Don’t care for Windows 8, but that’s another story. The laptop boots up very quickly. When the laptop is completely folded back as a tablet, the keyboard is inactivated. The 4 stars instead of 5 are because of the Home, Pg Dn, etc. keys, 8GB ram, HD size & no ethernet port.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Great hybrid and even better laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 2 in 1 laptop or hybrid is a great choice. It's biggest strength is in laptop mode. The keyboard is a dream to type with and the trackpad has exceeded my expectations despite reports of some issues. The trackpad will only get better when Windows 10 is released. The screen is highly detailed and 1080p is the perfect screen resolution for this size. Anything higher than FHD and letters become too small and program scaling is terrible making it difficult to read. The only drawback is the screen is highly reflective but it's a sacrifice I'll make for a touch screen. Is there even a matte touch screen available? I haven't come across one yet. The quality build and finish of this laptop is second to none. It feels great to hold and it just feels like a high end premium product. I love the fact that it has 3 usb ports, 1 sd card slot, mini display port and a full hdmi adapter. I first bought a surface pro 3 and I'm glad I returned it and made the switch to this laptop.
I would recommend this to a friend Rated 2 out of 5 stars
Only lasted 4 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP computers are designed not to last long. Would never buy again. HP support said that if there computers last 2 years with no issue that is normal.
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Outstanding!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was considering either a Lenovo X1 Carbon or Dell XPX 13, but decided to have a look at this Spectre x360 which had just been released. After trying it out in the store I decided to buy it--mainly because of the solid build and good keyboard. But it wasn't until I had used it for a few days that I found out how good this thing really is. First of all the battery life is astounding. On a single charge I use it for work all day, and then take it home and use it for hours after dinner and still have power left in the battery! The second thing I discovered is that I no longer need an external monitor because small text which is was hard to read on other laptops is perfectly clear on this one. All in all this laptop has been a real game changer for me and I highly recommend it.
I would recommend this to a friend
















