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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1316 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are impressed with the Spectre x360's fast performance, lightweight design, and long battery life. They appreciate the touch screen feature and the overall design of the laptop. However, some users have concerns about overheating issues and the quality of the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,316 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried thredifferent computers until I landed on this one. I also tried the surface Pro but found this PC to be much more flexible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for your spouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very slick and thin. My spouse loves it so much and works on it all the time... :) I can finally watch TV peacefully

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the power button outside the lid but won't react when lid closed no matter how much you tweak related power settings in Windows/BIOS. I use my laptop closed with external keyboard/mouse/monitor and is a pain to open the lid each time I want to power on. I also experienced intermittent wireless connectivity failures. I sold it because BestBuy denied refund after 30 days of purchased.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi JDPD,

      Thank you for sharing your HP Spectre X360 experience. I am sorry to hear that you
      missed the Best Buy 30 day return window and had to sell your unit.
      I wish I had known, I would have suggested that you contact HP Tech support 800 474 6836
      for phone diagnostics. New units do come with a one year manufacture warranty.


      Cheers,

      Cheron
      Executive Customer Relations
      HP Inc
      [email protected]

      The views expressed in my contributions are my own and do not necessarily reflect
      the views and strategy of HP
      Please review the HP Privacy statement at the link below
      http://www8.hp.com/us/en/hp-information/summary/ww-privacy.html HP

  • Rated 5 out of 5 stars

    Great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a smaller laptop that was compact and light weight. I am very pleased with this one. I highly recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and transaction!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and transaction!! After reading all of the high reviews, I decided to proceed with the purchase. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a good one. I am a happy customer. I recommend this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lap top A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this lap top. It works great and does all is is suppose to do. Wish I would have purchased this sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that it connected to our desktop just by an email address. It brought over all of our pictures and files automatically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative wrt the design of the Spectre is the built-in mouse pad - do not like it as it is not ergonomically designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop/tablet combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and size. New solid state drive loads way faster than my old laptop, it's the nicest machine I've owned by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and fast. Easy to transport, I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is lite weight and very easy to use.. The kids are going to get a lot of use out of this one!! Happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious piece of hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very capable laptop on every aspect, if your willing to spend some more cash to get a top notch laptop go for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Spectre 360 is a nice computer. It has quite a few interesting features and is relatively easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE NOT HAD A LOT OF TIME TO GET USE TO THE NEW OPERATING SYSTEM (10) SO I STILL AM NOT ENTIRELY COMFORTABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop/tablet combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have really enjoyed using this item. It's a little heavier than my Samsung note tablet, but I like the versatility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A computer for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had this computer long but I do like it. It does so much that I still have a lot to learn. I have had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a lil' esceptic about my new laptop, but after I started to use it, I found it amazing Best price-performance balance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Coming off dell inspiron 15.6 I5, love the I7 processor, love the 2 in 1 set up, very convenient. Very happy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is small and compact which I like. It has a great operating system and nice sleek appearance. However what I can't get over is how much the battery life sucks. I'll barely use it for like half an hour for a few times throughout the week and it'll be dead sooner rather than later

    No, I would not recommend this to a friend