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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 614 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Spectre x360 for its stunning OLED screen, lightweight design, and impressive battery life. They appreciate its powerful performance and sleek design. However, some users have concerns about overheating, fan noise, speaker quality, camera quality, and pre-installed bloatware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 614 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had to buy for wife, she loved it!!! And I really dug it, it’s fast and efficient

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello Mando. Thank you for your great review! We are glad to know that your wife is happy with the performance of her new HP - Spectre x360 2-in-1 touch-screen laptop. Continue to enjoy the remarkable responsiveness, battery life and fast connectivity our Intel® Evo™ Platform and the latest 11th Generation Intel® Core™ i7 Processors can offer you.

      Thank you for choosing Intel!

  • Rated 5 out of 5 stars

    Happy to have purchased this laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine. Still trying to get use to it. but it is getting easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant design!! Efficient laptop!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for over a year now and I am still in love with it! It's light for everywhere I take with me and it turns heads and people compliment on it! Also it is very good in the sound for conferences, music, vídeo/ movies!! It's a beautiful laptop with a elegant design! Totally recommend it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and portable. It goes with me everywhere and to all meetings

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello Dino. Thank you for your great review on this HP - Spectre x360 2-in-1 touch-screen laptop. For us, it is very important the fact you can move freely and stay productive wherever you are. Continue to enjoy the remarkable responsiveness, battery life and fast connectivity our Intel® Evo™ Platform and the latest 11th Generation Intel® Core™ i7 Processors can offer you.

      Thank you for choosing Intel!

  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Hot & Glitchy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the speed and thunderbolt ports. It is fast and connects easily to the PD hubs I need it to. It runs very hot, much hotter than the Surface Book it replaced. It occasionally glitches and my klutzy pinky tends to hit the “end” creating editing problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Spectrr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. It’s fast and easy to use. Perfect size, too.

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello there. Thank you for your great review. We are pleased to know that you are happy with the performance of your new HP - Spectre x360 2-in-1 touch-screen laptop. Continue to enjoy the remarkable responsiveness, battery life and fast connectivity our Intel® Evo™ Platform and the latest 11th Generation Intel® Core™ i7 Processors can offer you.

      Thank you for choosing Intel!

  • Rated 4 out of 5 stars

    Good computer but one issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like the Spectre overall, I am having problems with the #1 key being very stiff and unresponsive without a very firm touch. After going through many days of getting the machine set up to my liking, configuring software, etc. I am hesitant to return it for a replacement and having to go through all of that again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on this laptop is amazing OLED and the computer is very responsive

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase. Easy to use and extremely fast!

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello crazymomma72. Thank you for your fantastic review! We are glad to introduce to you our Intel® Evo™ Platform. All Intel® Evo™ platform-based laptops such this one, are designed to deliver the remarkable responsiveness, battery life, connectivity, audio, displays, and thin and light designs you need to move freely and stay productive wherever you are. Continue to enjoy the upgrade in overall performance with our Intel® Evo™ Platform and the latest 11th Generation Intel® Core™ i7 Processors.

      Thank you for choosing Intel!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    perfection on feathers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The must advance, fast and reliable computer I ever had plus it is so light.

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello Vsalsa. Thank you for your great review on this HP - Spectre x360 2-in-1 touch-screen laptop! All Intel® Evo™ platform-based laptops such this one, are designed to deliver the remarkable responsiveness, battery life, connectivity, audio, displays, and thin and light designs you need to move freely and stay productive wherever you are.

      Thank you for choosing Intel!

  • Rated 5 out of 5 stars

    HP Spectre 13.5" 2-1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this for more than 2 weeks but absolutely love the design and system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this computer it’s beautiful and sleek. I’ve been shopping around for a computer for awhile. I knew I wanted a convertible laptop and this one is prefect for myself. Whether I’m using it for work or just fun it’s a definitely fast and easy to use. I love the sound quality if I’m listening to music or watching a Netflix. It’s a great buy.

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello Kassie. Thank you for your review on this HP Spectre x360 2-in-1 touch-screen laptop. For us, it is very important the fact you can move freely and stay productive wherever you are. Continue to enjoy the remarkable responsiveness, battery life and fast connectivity our Intel® Evo™ Platform and the latest 11th Generation Intel® Core™ i7 Processors can offer you.

      Thank you for choosing Intel!

  • Rated 5 out of 5 stars

    Almost perfect, still very pleased and impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The aspect ratio of the screen of this computer is great, I never want to go back to your average widescreen laptop. The build quality is good but it could be better. I find that it has everything I need and more. Could use a charging port on both sides insted of just on the right side though. Also why is there an annoying light on the keyboard when the webcam is off?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP-What Have You Short-changed?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 other HP Spectres. One is 5 years old; still have it. One is 3 years old; still have that one. I bought another one brand new. Within the first hour of use, the screen went black for a min. Don't be fooled. Don't wait. Something wasn't right. It got worse. When we were typing, the cursor jumped way up the page. The windows would shrink. The screen flickered. It would shut off and not turn on. Then it shut off, and when I turned it on, it said no networks available, when there were networks available. Then it said it was probably a "hardware issue." NO KIDDING! I returned that one. THIS ONE I'm typing on, I've had home a few hours. I was hopeful that I had just had a lemon before. But,the screen went black. I couldn't get it awake. Nothing worked. It was "on," but the screen would not wake up. HP admitted to me on the phone that this is NOT normal. You know what? THIS one is going back! I read at least 13 out of 279 reviews of these kinds of things happening. And now it's time for me to write a review. HP:What did you cheapen on this very expensive laptop? And did you think people wouldn't notice and think this is ok? I don't think people should have to keep "fixing" a brand new laptop. Admit what you changed, and change it back for better customer review and support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed more memory!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. So far very happy with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer For The Money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer for my son at college, it more than gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    hp pc 1 tb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pc is wonderful i love everything on it fast strong is all i aways need

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Lightweight. Fast charging. Battery last long.

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello there. Thank you for your fantastic review! We are glad to introduce to you our Intel® Evo™ Platform. All Intel® Evo™ platform-based laptops such this one, are designed to deliver the remarkable responsiveness, battery life, connectivity, audio, displays, and thin and light designs you need to move freely and stay productive wherever you are. Continue to enjoy the upgrade in overall performance with our Intel® Evo™ Platform and the latest 11th Generation Intel® Core™ i7 Processors.

      Thank you for choosing Intel!

  • Rated 5 out of 5 stars

    Fine but I don't like the Microsoft 'junk'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing that I don't like is that microsoft has taken everything over. There sis some program that has taken over outlook that I don't want to use and I can't figure out what it is called and how to get rid of it. Computer itself is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 2 in 1 Spectre wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to put into words how great this 2 in 1 is without saying wow. I tried a few laptops before landing here and somehow HP has just made a big difference in how a pc should work. I know it is the same old windows 10 but HP has put care into making their hardware work with this OS.

    I would recommend this to a friend