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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 614 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Spectre x360 for its stunning OLED screen, lightweight design, and impressive battery life. They appreciate its powerful performance and sleek design. However, some users have concerns about overheating, fan noise, speaker quality, camera quality, and pre-installed bloatware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 614 reviews
  • Rated 5 out of 5 stars

    Gotta love that 3:2 screen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic small footprint business class laptop with wonderful 3:2 screen. Every feature I use works great. Too much HP software. W10 Home a pain to upgrade to Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Spectre X360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system provide the best value if you are searching for a laptop for home as well as business use. This system is portable and can be converted to be used like a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was getting dissatisfied with his ", tablet," so we went to "look" at HPs at Best Buy. This "Spectre" is awesome and he is so enjoying his "laptop time" now!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t care for the speakers when streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my daughter. Only negative is that when you are streaming Hulu, Disney+, or Netflix to volume on the speakers is very low when it’s all the way up. If your watching YouTube or in a meeting for zoom, the speaker work great. I have taken the computer in to make sure there was nothing wrong and it’s just the computer unfortunately.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    delivered on time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, nothing wrong with it. Thanks. Just wish i didn't have to buy a separate dongle or w/e just to have 2 USB ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H P Spectra Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second H P Spectre x 360 that I have owned. I like this computer. It is easy, fast, great screen size, easy to set up and is perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how quick it loads data. The screen is very clear and favorite part is using my fingerprint to sign in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive, good screen, good inputs and outputs. Keyboard is comfortable and backlit (if I’m remembering correctly). So far we’re happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Buyer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product and i will buy it again. If you can have their insurance offer, do so, its worthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Spectre

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had a good experience with HP, my previous laptop died out after 4 yrs, and now kn happy to buy another HP spectre. I love the improved design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in good condition but it smelled like cigarette and had finger prints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy computer for college students! I used mine for Interior Design and works great to run the programs I need.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Battery Life and Cooling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper this looks like a winner. The looks, the stylus and the leather case. But there are several flaws. The OLED is a battery killer and on a good day I can get 6 hours doing Microsoft office and web browsing. This computer also runs hot and there seems to be thermal throttling. Last but. It least, coming from a Lenovo and Mac, the keyboard has nice tactile feeling but the key caps are smaller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product at a great price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop for the price and when Bestbuy gives you extra discount, you just cannot pass on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely pleased with my new laptop. I want to thank everyone for all the help with picking out the hp Spectre and setting it up. Thank you !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast, everything you need - tablet use, touch screen, camera - all built in. Replacement of the older version which we also loved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is my favorite laptop in the HP lie. It could use a few more usb c ports but overall it's a nice professional grade platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a great computer. At first I was doubtful of buying it, but now I won’t change it. Only cons is that you need to buy HP dock to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and stylish with great aspect ratio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic 2 in 1 laptop. Higher specs than needed but should help in future proofing. Looks great too. Only downfall is the webcam quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe I Got a Bad Unit ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly regret having to write this review, because this laptop has the potential to be near-perfect. (for me) This laptop bluescreen/crashed on me twice the first day I owned it, but settled down after the Windows updates and my maintenance procedures / utilities. I would want Windows PRO - the next time. Maybe that would cut down on the OS crashing? After 3 weeks of use I had to return it (strike 3) when the webcam privacy button was no longer able to remove the privacy window from covering the camera. It was permanently in the closed position. I tried all solutions in an attempt to resolve this and the Best Buy technicians did as well. No FaceID for Windows Hello. No video teleconferencing possible either. Deal breaker. I wrote a letter to HP customer service and was hoping to hear back. Nothing yet. Maybe I got a bad unit? I'd be willing to give this model one more try, but I would want a FULL (replacement) warranty on it for a year at least. HP does not sell or offer this particular 3000x2000 OLED model, sadly. I was on the phone with them for 50 minutes today and Best Buy is the only place to get this particular model with the 13.5" display. Best Buy - please contact me and let's make a deal here. I'd like a replacement unit and a very good warranty on my next attempt at owning this HP x360 Spectre.

    I would recommend this to a friend