Customer Ratings & Reviews
- Model:
- 4P5L1AA#ABL/HX-HSCA-RD/AM
- |
- SKU:
- 12588716
Customer reviews
Rating 4.5 out of 5 stars with 3080 reviews
(3,080 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the exceptional sound quality and comfort as the standout features of this headset, with many users also praising its affordable price point. While the microphone and lightweight design receive positive feedback for their performance, some users have noted concerns regarding the volume control and occasional echo issues. Overall, the product is well-regarded for its audio clarity and ease of wear, despite minor criticisms regarding its fit and technical settings.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Maybe this headset has a default.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I still have time to return it, I think there’s a default somewhere, the mic don’t work and there’s issues with the headset.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kitchen Aide Dishwasher was installed on time.....
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a good, affordable pair of headphones for someone not looking to spend too much. Sound and mic are good.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend - Cons mentioned:Volume
Rated 4 out of 5 stars
Good quality headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for use on PS5, just plug into dualsense port. Only issue is there isn't a party/game volume slider just the one in the actual PS5 menu so balancing can become tricky
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black
I would recommend this to a friend Rated 4 out of 5 stars
Good headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset, but the surround is just OK I would say.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend- Pros mentioned:Comfort
Rated 5 out of 5 stars
Good gaming headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most comfortable headsets I've owned. This is my 2nd one that I owned. Nothing was wrong with the first one, I just wanted a 2nd one for my other build.
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black
I would recommend this to a friend - Pros mentioned:Comfort
Rated 4 out of 5 stars
HyperX
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this headset about a year ago. Has done well and survived multiple drops I am a big fan, the original cord messed unfortunately so I need to get a new one.
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black
I would recommend this to a friend Rated 5 out of 5 stars
GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.USE IT EVERY DAY. IT DOES WHAT IT SAYS ON THE BOX.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for console gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefer Alpha > Hyper X Cloud II for console. You can manually adjust volume on alpha for series X. USB for hyper X does not work on consoles.
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Broken within 7 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved them and up until recently, they would have gotten 5 stars. These were purchased on June 24 and by August 10 there were issues. I am hoping it was just a fluke, they are being exchanged today.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Really nice headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband and he said it is a really nice headset. Everyone we play with also says that they can hear him crystal clear even when he has his volume turned down.
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, PS4, Xbox One and Nintendo Switch - Gold
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset I returned the turtle beach stealth 600 for these. The only thing I’m not a fan of is the chat volume & mute control it’s kinda tricky. Otherwise it’s a awesome sounding headset.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
HyperX
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my sister. She said they work really well. I have used Hyperx for years and enjoy the quality.
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black
I would recommend this to a friend Rated 1 out of 5 stars
Left ear randomly stops working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset in about a year the left ear just randomly stopped working. I treat my headset very well, just setting it down on my desk each day and picking it back up to use the next. There is no reason one ear should just stop working. Kingston replaced the headset and then a year later the same exact thing happened to the RMA headset. They wouldn't stand by their replacement product and just kept repeating their warranty was out of time from the original headset, with no bearing on the replacement at all. So they could have sent me dud and if it was out of warranty from the original they would have done nothing. I cannot recommend this company or product at all. Look elsewhere for a company that will back their products up better. Also, this product itself seems to have an issue with the driver randomly not working.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
High-Quality Sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am working online and using them every day. I find them very reliable. They have a very good microphone and provide a high quality sounds.
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black
I would recommend this to a friend Rated 4 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid, very happy with overall value.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Hyperx, the best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I bought this brand was in 2017, they are of high quality and their duration is excellent.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Opinion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has some trouble connect to my Xbox controller and I have to play around with the cable to get it to work which is kinda annoying but everything else is great
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good fit and sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable over glasses and good sound with iPhone and phone calls. Using it for work from home with teleconferencing.
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, PS4, Xbox One and Nintendo Switch - Gold
I would recommend this to a friend Rated 2 out of 5 stars
Not as great as we thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son said he didn't like it. It sounded bad and it didn't meet his expectations
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friend








