Customer Ratings & Reviews
- Model:
- 4P5L1AA#ABL/HX-HSCA-RD/AM
- |
- SKU:
- 12588716
Customer reviews
Rating 4.5 out of 5 stars with 3080 reviews
(3,080 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the exceptional sound quality and comfort as the standout features of this headset, with many users also praising its affordable price point. While the microphone and lightweight design receive positive feedback for their performance, some users have noted concerns regarding the volume control and occasional echo issues. Overall, the product is well-regarded for its audio clarity and ease of wear, despite minor criticisms regarding its fit and technical settings.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
With a ton of great options, these are meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, for the price there are better options even with these on sale
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friendRated 3 out of 5 stars
Great headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced for a wired headset. Missed that the headset was not wireless-nothing noted on package.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good sound, poor comfort
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset had good sound quality and seemed like it was of good quality, but unfortunately it was too tight and had too much pressure on my jaw area which made it uncomfortable to use for extended periods of time.
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Too many issues.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my pc. I’ve only had it for a few months and the sound won’t work on both ears if the volume is all the way up. The microphone just stoped working making the headset useless now. Sound quality is great... so eh.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friend Rated 2 out of 5 stars
Hyper X Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They believe hyper X Can do better and it need a lot of work because the sound is low and the mic to talk is not go as well and it hurts my ear as well so I don’t recommend it
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friendRated 4 out of 5 stars
Overall okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product had a faulty cable causing issues when I chatted with friends online. I was able to use an older cable that I had around. In addition, the mic was problematic. Although a good headset, sometimes the cables may be the issue. It may be an issue with accidental damaged products.
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Hyper X Cloud Alpha volume too low
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insanely quiet for such a high priced headset. May return soon.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friendRated 2 out of 5 stars
Unreliable Sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really loved these headphones, especially as a glasses wearer, but after only a year or so of having them one headphone's sound cuts in and out. I think it may be a cord issue. Regardless, it is unreliable and very annoying when gaming.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Good headphones, but super quiet microphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this headset, but I am having so many issues with it. I'm not sure if it's just me or what. The headphones work great. Very comfortable and great sound! My biggest issue is the microphone. It is SO low and no one can hear me. I've gone through my PC settings and I have it on 100%, but I have to yell to be somewhat loud which is super annoying to have to do. I somehow managed to get it to work on Discord where everyone can hear me, but they have to put me at 200%. Other than that, when I'm trying to stream on OBS.. it just doesn't work. It's too quiet which kind of makes this headset useless in my opinion.
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
not great for Fortnite users
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son and it hasn't been 2 months since the left ear began to short out and the mic itself does not work. Thankfully best buy has a great refund policy, however having to exchange this item every few months is a hassle. I do not recommend this for anyone playing video games.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friendRated 3 out of 5 stars
It does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job well but heats up after long periods of time. Not bad for the price
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 4 out of 5 stars
Great affordable headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality gaming headphones. Using these on my Xbox one and PS4. Padding is comfortable and doesn't feel as warm to me as other headphones I have. Ear cups sometimes feel like they squeeze a little too tightly but it could be because I haven't worm them in fully yet.
This review is from HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black
I would recommend this to a friendRated 2 out of 5 stars
Too muddy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really the best. I returned them the same day I bought them. They are too muddy for me and everything sounded as if I was underwater.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friendRated 2 out of 5 stars
Would get something else
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset will play game audio back and others can hear it in discord. Also when I disconnect cables to use my computer speakers it's always a hassle to get them working properly again when I plug back in
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friendRated 3 out of 5 stars
good for starter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really expected better sound quality being its wired and not wireless
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
BAD NOISE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good. way to loud. i would try and get something else or go more expensive because these just arent it
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not impressed for use on Xbox series x
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of mic static and feedback on Xbox series Xbox. I have tried plugged straight into the controller and also through the Xbox headset adapter which both produce the issue. When not using the adapter on the controller the audio levels are very low.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it came broken? But people kelt complaining they couldn't hear me and also thag my voice was distorted or too load i had to unplug and plug back in. Got a different headset with no issues. Maybe it was just the one i bought.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friendBrand response from HyperX Product Expert
Posted .Hi, Xeeks! It could be due to a loose connection. Make sure to unplug the cable and reinsert it back into the headset and device with a firm push on both ends. Try comparing the microphone quality on another device such as your phone or tablet. Can you replicate the same issue there? Let us know what you find on your end. Visit our support page and ping us on our social channels. We got you.
Rated 2 out of 5 stars
Sounds good but broke quick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this broke really quickly, I had it only for 2 months and It already sounds scuffed and I have to mess with the cord to make it sound right.
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 2 out of 5 stars
Overall not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for one headset to use on multiple consoles, but these do not work on the PS4 as stated. Tried them on several different consoles with no luck. Tried to contact CS without success. These were a gift so the short return time had expired. Very disappointed
This review is from HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friend








