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Customer Ratings & Reviews

$59.99
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The comparable value is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 5050 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the product's impressive sound quality and high level of comfort, also appreciating its lightweight nature and great closed-back design. However, some users have expressed minor concerns regarding its connectivity options, the length of the cord, and the overall fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,050 of 5,050 reviews
  • Rated 1 out of 5 stars

    Do not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is of extremely poor quality. Nothing about it is sturdy and the materials feel very cheap. The sound quality is not very good and the microphone picks up small noises like the cord rubbing on stuff and people talking in the background but it sometimes won’t pick up someone talking directly into it. The only good thing I can say about it is that it works. Overall I would say this headset feels more like something in the 20-30 dollar range and not $100.

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hi, Bone! We're sorry to hear about your experience. What gaming device/platform were you primarily used with the Cloud II? What game titles were you playing? Is the audio quality issue occurring during gameplay? How do you compare the microphone quality with in-game communications or 3rd party applications? Please send us more details about your setup on our social feeds. Let's chat!

      Sidney | HyperX
      Chat/Email -> https://www.hyperxgaming.com/us/support
      Facebook -> https://www.facebook.com/hyperxcommunity/
      Twitter -> https://twitter.com/HyperX HyperX

  • Rated 1 out of 5 stars

    Never works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this crappy headset ive had 3 of them and they have all broke very poor quality for $100

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money barely works and echos badly into the mic

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New Headset came broken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a headset at my local best buy and the audio box was broken.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash Mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont buy this microphone it is trash and doesnt work at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    epic fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your on console you cant use any of the control panel

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Microphone doesnt work most of the time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in store. Audio was great but the microphone cuts out and when it works other can hear every noise in your house. Have to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short cable, poor quality cushion and poor game experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Windows 11 PC Mic did not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! bought these for my windows 11 desktop pc and the mic doesn't work. Had these on my old windows 10 pc i'm guessing it's not compatible with windows 11 or Kingston is just to lazy to roll out a driver update that adds compatibility to windows 11 lol

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earmuffs bad design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the earmuffs fall off, good luck. Constantly spending time putting them back on. Bad design.

    No, I would not recommend this to a friend