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Customer Ratings & Reviews

$59.99
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The comparable value is $104.13

Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers love the Cloud II Wired Gaming Headset, especially the sound quality and comfort. Many appreciate the lightweight design. Some customers mentioned concerns about the cord length and connectivity, while others had issues with the fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 5,049 reviews
  • Rated 4 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is really comfortable around the ears. Haven't had any issues and love the one-click 7.1 surround button. Mic Quality can be better, but gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This product used to be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I and my wife have both owned the HyperX Cloud II Pro Wired Gaming Headset for over 4 years. My set was getting worn out (but still worked fine) so I purchased another last month. I started using them and immediately noticed the sound quality of my old set was far better than the new set. I tried them back to back several times and it seemed like the new pair had no midrange. I even tried the headset using my old audio control box and the one that came with the new headset but it didn't make a difference. Thinking I had gotten a lemon, I exchanged them for another pair but got the same results. I am so disappointed because I love the comfort and sound of my original set. It appears that HyperX is no longer a Kingston brand is now owned by HP. The only visual difference between our 4 year old sets and the new one is that the audio control box on the cord is slightly different (smaller/thinner and and feels a little cheaper). I'm not sure if HP changed the speakers that are being used in the headset or changed something in the audio control box (or both?) but it was a big mistake as they definitely don't sound as good. I used to recommend this headset to friends but can no longer do so. Pros: Super comfy, Well built and not cheap feeling. Good microphone. Cons: Sound is average at best. Not the same good sound that they used to have so take any review older than a year with a grain of salt.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality for an excellent price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is comfortable and works well. For the price, a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset really comfortable and clear all the noise around really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound but weak plastic parts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and usability, however the part that allows you to adjust the fitting over your head is very thin plastic and cracks easily. I had to exchange 3 of this very same headset for the same problem and eventually just switched to a different brand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel of comfort and the sound is ok should have some sound control on the actual headset for consoles but still a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool headset. Very good for sound whoring in rainbow six siege

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely my favorite headset of all time. I’ve had two pairs of these, and one that I regifted to my mother because even she liked them so much, and she doesn’t even game! I’ve never had an issue with this headset. I once thought I had an issue, but it turned out that it was my very expensive PC rather than these!! I haven’t ever come across an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My opinion

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overall love hyper and there products especially the headsets. I’ve now had this headset for 2 years not one problem used on phones xbox and pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is clear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these for gaming. Very comfortable and can’t hear outside noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality both hearing and voice are excellent. very comfortable to wear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my ps5 because it has the best reviews everywhere I looked. They sound great, but you don’t get to take advantage of all the features unless you do an update on them first (windows 10 only). It doesn’t say that anywhere on the instructions. I had to look it up. If you don’t do the update, the box doesn’t work. Even if it does work, you still have to connect the usb to the ps5 and then into your controller. Too much of hassle for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear in game sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 1 each for my friends. Great sound, comfortable over the ear noise cancelling headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Great sound and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Call Center Employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My outbound team needed headsets to help them communicate better with their clients, and the HyperX Cloud II Headset is perfect for this. Ever since they started using this headset the clients have commented that they can hear my agents louder and clearer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful but mic is quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. I went from a Razer headset to this one, and it did take some time to adjust but so far it is amazing. I use it with FPS games and for talking to my friends on discord... The only thing I have a complaint about is that I have the mic at 100% and it is very quiet. Just would keep that in mind if you speak quietly like me, it will not be that loud to others. Great quality mic though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, good sound quality and mic works well too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Listening

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are very comfortable and the sound is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the money. High quality components and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the sound and quality of this gaming headset. They are comfortable and sound amazing!

    I would recommend this to a friend