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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers love the Cloud II Wired Gaming Headset, especially the sound quality and comfort. Many appreciate the lightweight design. Some customers mentioned concerns about the cord length and connectivity, while others had issues with the fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 5,049 reviews
  • Rated 5 out of 5 stars

    Excellent headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing. Great sound quality! The mic sounds super clear. 4.5/5 Wish I had more friends to talk to with these while playing WoW.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper-X Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hyper-X head phone set is an outstanding compliment to our gaming system. Works very well with gaming and non gaming systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My BF loves it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend for Christmas after it was recommended to me from a Best Buy worker. He loves it and has had no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally prefer wireless headsets but needed one with a wired connection for work. I was blown away by the sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and good sound. Love the extra ear pads that came with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent upgrade from cloud x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after the mic from my cloud x died (lasted about 2.5 years) and tried many different headsets until I eventually decided to go with something familiar. These are almost the exact same as the cloud x, but it comes with a usb sound card that has volume control, surround sound, and a mute switch. This usb sound card sucks, and the mic quality is much worse when using it, however you must use it to get the mute feature, since unlike the cloud xs there is no mute switch on the mic cord. The earphones aren’t as deep as the cloud x but I got used to it. Got it on sale, not bad for $70, probably wouldn’t buy at $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement headset for my gaming purposes. This headset is great that it is lightweight and you can detach the mic if you want to connect the headset to your phone too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a suggestion from on of the Geek squad guy and a good one very comfortable, can wear indefinitely sound separation if great. The base is the best reason for 5 Stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gaming headset for my son. Great sound and the price was great at $75. It sounds better than the more expensive gaming headsets he has had like Astros & Turtle Beach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound little heavy for a long time playing game

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, poor design.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and voice quality is good but there is still a flaw in the design on the plastic pieces where the metal extensions for the ear pieces slide in and out that keeps breaking. Have had to get mine replaced for what will be the third time now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Excellent Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is only one thing I don't love about this headset which is that over a long period of time (1 1/2 years or so) of daily, multiple hour use (and this has only happened to two of the six I have owned) the mic seems to get a hum that other people can hear on their headphones when playing with you. Everything else is fantastic which is why I and my family have used these since they first came on the market. I always get the Best Buy 2 year warranty for just in case (because you never know with kids) and have used it. Totally worth the money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones Rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price point. I was not interested in more expensive wireless, these did the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. I’ve had this for a little over a month. So far they have been the best I’ve had. Very happy I bought them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for $79.00 (on sale)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok for the money. Aluminum frame/durability 5 stars. Solid bass and sound: 3.5 stars Versatility: (PC, Xbox one, PS4) : 5 stars I wouldn't have pay full retail. The bass is not there. But for about 80.00? look no further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset crystal clear sound ...highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter so she could play fortnite with her brother. She loves them. They are amazing for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wired

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound but do not like wired, so if you like wired vs wireless then fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good head set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphone quality is really smooth and slick the mic is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for telework meetings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for Telework meetings. The removable microphone and usb/headphone jack options make this quite a useful set.

    I would recommend this to a friend