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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers love the Cloud II Wired Gaming Headset, especially the sound quality and comfort. Many appreciate the lightweight design. Some customers mentioned concerns about the cord length and connectivity, while others had issues with the fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,049 reviews
  • Rated 5 out of 5 stars

    Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great and better be for the price. My little sister uses it to game all day.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    There just regular head

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There pretty good durable and the sound is good I use them with my pc gaming rig and laptop. They sound awesome. I also use them with my xbox. They sound good but I wouldn’t recommend them for anyone because the price is a little to high. They don’t have any special features or anything for the amount of money your gonna spend on them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works very well. I play a lot of online games with my freinds, it works so well they ask what headset Im using.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good and loud but I have a problem with the chat/game volume, there no button to fix that. So I decide to change the clouds for a Sony platinum. I kinda hate when my chat friends yell a lot they can't let me hear the game, so that's why I gave them 4 stars. Also you need to download the firmware from hyper x page if you want to the 7.1 works with your PS4. (That's something they should put them in big words cuz it's annoying looking with my headset sound looow with the ps4)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great surround sound and sound quality, but occasionally for some reason the microphone volume turns down by it self, but you can turn it up easily with the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used steelseries artic 7 before these and I’ll tell you these are way better and cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality of sound is amazing it definitely has surround sound I had never experienced around sounds in headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend had these for years and they've worked amazingly through it all, he plays video games all the time and he just doesn't know what he would do without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality. They sound good. After testing 7 or 8 sets of headphones I like these the best. Especially in this price range.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but in the end I went wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the HyperX Cloud II Pro Wired w/7.1 (returned them) and then the SteelSeries Arctis 7 (returned them) and finally decided on the Arctis 9x. The Cloud II and Arctis 7 worked wired plugged into the PS4 and Xbox one controllers, but after using both I wanted wireless and realized I use my Xbox more. The Cloud II are built well and sound good, but I realized I didn’t want to plug into my controllers. The 7.1 option is with the included USB cable, but for PC and maybe PS4.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love HyperX - Cloud II Pro Wired Gaming Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my HyperX - Cloud II Pro Wired Gaming Headset. It's just as good as other expensive Headset.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loving it so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an extremely nice quality all around im loving it the only thing i dislike it doesnt have mic monitoring or mic feedback where im able to tell how loud im talking if you offer that ability with the wireless version i dont see why you wouldnt include it with the wired version the mic feedback should be included regardless

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired. Tried and true. Work great. No issues. Very happy with the sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely love these headphones. Hyper X is a brand I love and will always vote for with my dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a COD player, this is the idea headset for you. Big plus to this is, this headset has metal in it, NOT PLASTIC!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great. Earmuffs are comfortable. Seals out all outside sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great don't have to hear my son's games now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son said it is a high quality product. i love it because i literally cannot hear his games anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for ps5. The 3.5mm piece doesn't have any audio controls, but overall is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of wireless headsets cutting out so I purchased this wired setup. I would like if it had volume/mute on the headset but not a big deal. Great sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordered for my son to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Works well with Switch, PC, and Xbox One (using the 3.5mm controller adaptor).

    I would recommend this to a friend