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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,654 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality headset for an unbeatable price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Cloud Pro II to replace my Razer Kraken headset, the latter of which started making a weird crackling noise after just a few months of use. The Cloud Pro II's have excellent sound quality, and my friends have told me that my voice sounds crisp and clear over Discord. The headset is built pretty sturdy, and I appreciate that it has a long cable with in-line sound controls (including toggling on/off the 7.1 surround feature). This is a pretty good $99 headset, and if you can get it for $69, as I did, you can't get a better deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I can hear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear great with my new headphones. I recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset can’t go wrong. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    VR Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and functionality. Easily fits over vr headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Nice headphones for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my "gamer" son. He said he liked them and they were comfortable. Only thing he didnt like was the cord was so long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice surround sound........................................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great head set for a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves the head set. it has great sound and is clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clumsy to orient the mic but very good spatial sound. I use for gaming... Fortnite!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were recommended my Bestbuy employees. My son loves it and says they sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming headphones and also great to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best headset ever. great quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No son loves it. It’s a good value for the price. The product is quality and produce good sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these headphones. They work great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is by far my favorite. I can game for long periods because of how comfortable they feel. The sound i of high quality and simply amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great head set but I have had to return two of them due to mic failures that's why it's a 4 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for the price. Can use for pc or PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for games. Comfortable to wear for long sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve had this headset for 6 months with no problems it’s the best headset I’ve ever owned. The only problem is that you can’t use the 7.1 adapter on the Xbox one it’s only for use on a computer which is frustrating but even without it I love using the headset just to watch and listen to tv/Netflix

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Work better than lower grade HyperCloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to be more reliable than the lower version of the same brand. Microphone is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent, bad for VALORANT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen many pro gamers use this headset so I decided to buy this. However, my audio is not all that accurate in VALORANT. This extremely hinders my gameplay but other than that, the sound quality is alright. The 7.1 USB does not make a difference except amplify the bass.

    No, I would not recommend this to a friend