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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3653 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,653 reviews
  • Rated 4 out of 5 stars

    Very good design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far one of the best headphones I had purchased with a real good price value and that performs really good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say good job Hyper X. I purchased the headset new at 66.00. The audio and mic are fantastic. The 53mm drivers really make a difference. The headset gets very loud and has great bass. The headset comes with pleather ear cups and an extra set of foam ear cups. I switched to the foam gor both comfort and cooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good and works great. My son loved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear sound.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These connect my grandson to his friends playing Fortnite. I was dusappounted because one if the reasons we bought them was to be able to control the sound level. We told the clerk we had an xbox but the volume control only works when usung it with a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is my go to!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing buy I love bestbuy whenever I’m looking for electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm literally in the clouds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a majority of the reviews on here and decided to buy it. This headset is the best headset I ever purchased. No regrets. I love how it includes replacement ear cups (different material).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, decent package, smallish size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hyperx headset offers a lot in terms of features, included accessories and quality sound considering the price point. However, for me, I found the headset a bit on the small size. Even fully extended, I found the headset a bit tight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the option of using 3.5mm jack or USB. Detachable microphone is also quite helpful for just listening to music. Sound quality is good, and the comfort of the headse far exceeds that of other brands I have tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic. *requirement is 50 characters*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I bought one set for my wife, which an employee recommended to me for gaming. She uses them for everything. So, I bought me a set, and they have been great. They are built very well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Thanks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Very comfortable on the ears and good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Quality Gone Down or Defective :(

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HyperX Cloud II Pros which I just got on August 2020. They've always lasted ~2 years, not 6-7 months. The sound and mic audio is excellent for the price but the issue with these headsets is that the mics always die, especially if you adjust your microphone often. Mic replacements don't work and I end up having to buy a whole new headset. My audio still works fine but now the mic won't pick up anything. I was even extra careful handling these knowing the mics are delicate. I'm so disappointed as I think these are the best headsets for its price point compared to competitors and I must have gotten a defective one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with these headphones grandkids live them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced lower than BJs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good value. Priced less than other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wired Gaming headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product about 2 years before for a gift. The quality of product is excellent and owner is still using this product without any problem. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck! I got these for $90 and i couldnt be happier. I had a pair of Turtle Beaches that were double in price but couldnt even compete. 2 thimbs up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, not too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the headphones for the price. Had for about three months, the aux cord broke off in the Xbox controller and can’t find anyone to repair it. Really wish they made a detachable aux cord on these headphones

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gigem96

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and surround sound is amazing and very stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best priced headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsets to use for work in the office to do meetings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far..So Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the past 2 years, my son has been thru probably 6 different pairs of headphones. So far the Hyper X Cloud 2s are holding there own but time will tell. As far as Best Buy goes, There employees are Top Notch as always.

    I would recommend this to a friend