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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3653 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,653 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but missing 1 key feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has great build quality and excellent sound but the lack of a chat/game audio slider was a deal breaker for me. When I was in parties with my friends I could not hear the game audio.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headset for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable, comfortable, and good quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality headset for the price. braided cables, controller, replacement ear cups makes this headset feel like a $200-$300 headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it when I stream. I love the color and it function really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good head set only lasted like a year and a half but the brand is good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love this headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds sounds really good and fit comfortable with it:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow i love this thing. It reallu just did its job and served its purpose with ease. Great compatibility, and super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective in all metrics. Good value for price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d have to say that these are the best pair of headphones that I’ve ever owned. I’ve had a pair of the Corsair Void’s and a pair of the Razer Kraken which are no where as good as the Hyper X Cloud Alpha’s. This pair of Hyper X headphones have really nice crisp sound that gives me an edge in gaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were exactly as described. We are very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good audio quality for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves the earphones. Comfy and good audio quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No sourrond sound on Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is more about xbox not being compatible with anything this headset says its compatible with Xbox one which it is but there is. No surround sound which is the main component of me choosing a headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think they were good but I ended changing them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, what made me take the decision of changing them is that the sound wasn't that powerful as I was spectating and I ended changing them for the HyperX - Cloud Revolver S Wired Dolby 7.1 Gaming Headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset does gaming !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them !! My oldest son had a pair So I decided to get the hubby a pair and he absolutely loves them !! Highly recommend them !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Picky Kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My picky kid even loves this headset. The detachable mic is cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new headset. He uses daily for his gaming and has no issues at all. Was even thinking of getting about for my youngest son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to find and the people working were courteous and helpful with helping find the right headphones that I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid wired headset that works cross platforms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to buy the HyperX headset, although we wanted a wireless version. The Best Buy employee was very helpful in helping me find all they had available in store. For the money, the quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a typical gamer so these do get used a lot and have held up although they do wear easily and can be put through gamer rage it does hold up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our grandsons needed a new headset so we got him one for Christmas. We had Christmas early for his family; he LOVED them! He was really excited!

    I would recommend this to a friend