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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3653 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,653 reviews
  • Rated 5 out of 5 stars

    Solid construction

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this pair of headphones has a metal band. I've had a lot of cheap plastic models that have all had issues and either broke or cracked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surround sound headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HyperX Cloud headset. I have owned the v1 and v2 of this headset and both are stellar. For the price, you can't beat the performance of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my son for Christmas, and he loves it. He prefers the wired set because it’s too much of a hassle to charge the wireless. Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best $100 gaming headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is actual made out of some well made materials, addition of a mixer is nice and for the most part, sound good enough to pass as a high quality headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These on a PC, is win-win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great for Xbox One(with a controller or controller with adapter), but plug these into a PC with the 7.1 USB connector and love every minute of it. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    PC wired headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy good sound reproduction and light weight, perfect for my teenagers video game play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set of headphones. The 7.1 stereo provided by the USB plug is very precise. The headphones can be used with mobile devices as well by removing the USB connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible with PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my husband Christmas gift. It works well with pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gifts for the grandkids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandkids got their Christmas present early this year and they love these headphones! The product was well packaged and sold at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset so far. No issues yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my astro 20 with this headset. So far no issues. Only down side so far is not being able to flip up mic to mute.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for son and it hasn't complained about it. He's still using it today and it's been over 2 years. Maybe the pads is wearing out a little bit but it's working great for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far, been a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son thinks this is a great headset, would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaiming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headphones for my son as a surprise. Everyday he comes up with new positive things about them. He says it was "best buy" of his life so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandsons gift. He seems to enjoy using these earphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great whether playing games or watching shows. No volume control on the cord for me to bump is awesome, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blocks out parents well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my teenager’s lack of response to our pleas to join us for dinner are any indication, the noise isolation is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this recent purchase. Matched price with Amazon made it even a better deal! Thanks Best Buy for always having my back. You have earned my return business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and connect. Glad I had them when stay at home order happened. Make continuous play with friends feel the same.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound for gaming, Bad for talking.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. At times, I cant even hear my dog barking. I have to get notified by friends like "Yo your dog is barking in the back!" The headset is well built. The mic is a major issue, Sounds like your either a Pilot talking or talking through a empty bag of chips that always being crumpled up over and over while you talk.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Uncomfortable. The "surround sound" isn't good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After speaking to one of the customers at my store, and him praising these headphones to the high heavens, quite literally, I said, hey, let me try something new. I got these, and tried them out that night. I said, first off, these barely fit. I do not have a large head, but, these headphones already felt too tight, at max extension, and even after trying to break them in, or stretch them out. Nothing worked. Beyond the fit, I did not like the leather earcups, they sealed the headphones too much, and I tried the other felt like earcups, they made you sweat. So, now after trying them on and stuff, I couldn't listen to them for the night, and just left them on my desk for the next day. I got home, tried them out, immediately thought something was wrong with the sound, nothing was I found out, but, I adjusted the audio to be surround or windows artificial system, whatever it is. I then put them back on. They just sounded like they had a little more bass, and a tiny distinction between where the instruments were. Nothing too good though. After hours of trying to adjust them and make them actually sound good, I gave up. I plugged my other wired headphones in that I got for less than 20 dollars, and they sound a lot better still. If you value your money and time, or the comfort/sound of your gaming headset, pick up a steelseries or the cheaper $39.99 HyperX pair of stereo headphones, or spend more and get something with a DAC. Not these though.

    No, I would not recommend this to a friend