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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,654 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good headphones for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fairly new to gaming, so idk how much weight this will have. I think they work great, only complaint is sometimes I will hear an echo of Myself talking. I changed over to the foam ear piece and they were itchy at first, but have become comfortable. I don’t have much to say, other than they are good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound...bad quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones, good quality, Great Sound, BUT.....after a couple of months the USB started to wear out and this is the second pair that had the same problem, where I ended up having to buy new headphones. I definitely won't be purchasing a third pair

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were exactly as described. We are very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a typical gamer so these do get used a lot and have held up although they do wear easily and can be put through gamer rage it does hold up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't beat for price/quality! BASS!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOAH! BASS! I originally purchase the PS5-specific Pulse headset and although it had great kids and highs, it had zero bass. This headset delivers, solid, sturdy bass, while giving excellent midtowns and good highs. The virtual surround sounds works rather well too! Detachable mic is a huge plus! Can't beat for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice headset for a chorded one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones. It took a little bit to adjust to having a wire after being wireless for so long but these fit my budget better and work just as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to update to work with ps4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first you can plug it in before turning it on and try clicking on the 7.1 button as you turn on the ls4 but that works sometimes.. when it does don’t mess with it or unplug. Go to settings instead

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's good but not worth it's price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it'll be really great especially for something worth 100 bucks. I just wasn't as satisfied with the comfortless and sound quality, but overall the mic is good and it's good for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Quality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is good quality. It is lightweight and sounds really good. Love the long cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 year old son LOVES these! They were a great value and replaced a set of $200 Beats Solo3 headphones he was using for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to used . Make sure to update in order yo used with ps4. Dont worry about 030 current update is normal to go down to 010.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Fit and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect for the PS4. The option to plug them in to the control or the system itself provides a great deal of flexibility. Could not be happier with them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another amazing product from hyperx

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was really good and the 7.1 worked mostly well. At time the music was too loud and it doesnt work for all situations. The headset was a little tight for me because of which i had to return it. But its worth the money without a doubt. PS: I got Hyperx cloud stinger instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for gaming good highs and lows . Bass is good overall makes for a great gaming experience I’d definitely recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gamer headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has owned many different brands of headset. When it was time to get a new one he said he definitely wanted this brand again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Pro wired headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear clearly. The headphones are comfortable and it’s a good price point

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    ANTMAN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this headset as it was to replace a differnt brand fits great good sound for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Work from home go to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to use for working from home and they’re wonderful. comfortable all around and good if you have glasses. the wire does tend to get easily tangled and sometimes i feel like i need to speak louder for people to clearly hear me but otherwise, i’m happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my son for Christmas, and he loves it. He prefers the wired set because it’s too much of a hassle to charge the wireless. Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surround sound headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HyperX Cloud headset. I have owned the v1 and v2 of this headset and both are stellar. For the price, you can't beat the performance of these.

    I would recommend this to a friend