Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,653 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    All day comfort

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase of this product. It is very comfortable to where all day and made even more comfortable with the swap ability of the ear cushions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price but if u have a big head it might be a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. They loved it and would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good I recommend anyone this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also buy my Sony products from Best Buy. I am also buying a new sound bar and Apple TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gaming headphones are the best I have every had. Takes game to a new level

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY comfortable, sounds very good. I would rate it five star if it had a way to mute the microphone while connected to Xbone controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done thanks good people know what they are doing i will be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like stated and told my sales person Best Buy sales people are well informed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is a gamer, this was a gift for him and he really likes them. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend for the Gamer!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son. He said the sound quality is unmatched and there is no echo or background noise. The quality is good for the price. Recommend for your gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headset. They are comfortable and sound is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming headset availablefor under $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset and awesome company

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love hyperX and awesome price matching between Best Buy and Amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best available

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive never used a better pair of headphones that does everything so well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly What I Wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to BestBuy hoping to buy this same day, I found what I needed at a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pair ,very durable and sound quality.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my son and neice this pair and they love them when they play fortnite on switch in handheld. You are able to chat directly plugged in with friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset while on sale, and I love it. Great for playing my games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for use on my PS4. What a difference it makes in game experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the the best headset that I’ve ever used..

    I would recommend this to a friend