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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3653 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,653 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones at Best Buy and price matched amazon. Best deal ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He really likes them he says so far they’ve been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIreless is OUT; these are cool per my teen gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per my 13 year old gamer, this HYPERX wired gaming headset is the BOSS. Recently his gaming buddies have started reverting back to WIRED gaming headsets vs wireless. Wireless gives the kids a headache after a while. And we don't need health issues cropping up due to all the wireless waves infiltrating their sensitive brains and especially their pituitary glands, which may affect growth and development. Who knows? But my kid is making the personal decision to stay safe while gaming and I am proud of him for his choice. And his buddies too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new headset, definitely have no regrets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We bought these for our grandson for Xmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He says that he likes them very much. He is at school in Eau Claire and took them with him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome headset. Easy to install with usb or 3.5mm jack

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Xbox Gaming Headsets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset at $69.99 during a holiday special. he product met my expectations,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with a clear mic. love the surround sound effect as well as the option to have it link to the PC using USB-C and the aux input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and is perfect for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my son. He is happy with them. They work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great head gear for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend and my boys enjoy this also. Works great and plugs into controller for accessibility

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing i was a bit eh on the mic at first cuz you never know but it is really good and the sound quality is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for our grandson. He was so excited and loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great. I have a issues with other brands. The cords always go bad within 30 this one has been great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son does a lot of gaming and he is very pleased with this headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    The sound is good but It is still not light ehough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but It is still not light ehough, You will fell tired after half hour.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant have any other headset after owning a pair of these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the last set of headphones I will ever buy. Amazing product!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great for gaming or Zoom meetings

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed headset for Zoom meetings, Love it!!!!! Have worn it for extended time ( some meetings last over 2 hrs.)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Quality, Horrible Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for gaming. The quality construction of the headset and its appeal is well above par and I love it! The audio quality when listening to music isn’t the best, but is better than my older soundblaster headset. I get constant complaints all the time that my mic is cutting out in game or that the audio is lagging. Once I unplugged the dongle from the USB port and reinserted it, the mic worked fine. I constantly had this problem over and over. The manufacture did a free warranty replacement for me however, the problems continued shortly after receiving and using the new dongle. Honestly wish I would’ve invested a few more dollars and got a better headset from a more established manufacturer. This problem started happening about 80 days or less after purchase, so I couldn’t return it to BestBuy.

    No, I would not recommend this to a friend