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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,653 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. The mic and overall quality is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    ANTMAN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this headset as it was to replace a differnt brand fits great good sound for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and clear speaker. Add some insure since it is a delicate piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a gift. My grandson says he loves it!! He specifically chose this item after shopping around first. It’s a hot item. It was the last one on the shelf when we bought it. The colors are awesome. He’s very happy with his choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel comfortable and sound good, didn’t even have over half volume and one of the speakers are already blown. You get what you pay for I guess, just stick with Astros!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset with my gaming laptop. Good price and quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews how good these were and i wish i would have went with turtle beaches instead. There not that loud, and doesnt have that clear detailed sound that turtle beaches give you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them when gaming and chatting with family over FaceTime. Work well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They’re good while they last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, however the cord tangled and severed itself and no longer works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Superb Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Amazing comfort- I could wear these things all day without any issues. -Sound quality - These perform as well as most headsets ranging in the 150-200$ bracket, good highs and lows with the middle range only lacking slightly. Good bass but not overpowering. -Detachable mic - if you have no need to speak or just prefer not to. -Build quality - They feel really rugged, but are flexible. The leatherette ear pads are splendid, I am so satisfied that I have not tried to switch to the alternate pads that were included. All the included cables are braided. Con: The cord on the headset unit is a tad short, and the cord on the 7.1 in-line volume control is too long. If I had the choice I would take about 1.5-2 ft from the the longer and add it to the shorter cable. Overview: I cannot stress enough how much I love this headset, it has amazing noise cancellation, comfort, style, and build quality. The few cons I have for this headset are more than made up for in quick fixes and superior materials and execution. For the slight annoyance of the shirt-clip dongle (was able to clip it to another piece of cord nearby with no problem) this headset outperforms any headset previously owned and then some at this price. Would recommend to anyone looking for a quality headset every time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GREAT SOUND, CAN'T HEAR YOURSELF ON THE MIC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but I find it really irritating that for $100 your mic doesn't broadcast onto the headphones. I plan on exchanging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Staying faithful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went straight for these again. (My roomate's dogs got the first pair.)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for gaming.Was recommended by a friend and not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound good, feel/weight bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sound quality was superb, I couldn't overcome the weight on my head/ears. Was uncomfortable after half hour sometimes less.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value, not amazing mic / sound quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good budget gaming headphones. Sound and mic quality is subpar, but that is expected when the price is low.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I would definitely buy again. The quality is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is pretty pricey for what it is. The noice cancelling is not great and the sound quality is not the best either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alpha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t specify that the 7.1 surround sound is only for pc and I have no way to mute my mic or higher it’s volume

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for pics not for xbox or ps but definitely it's a nice one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Microphone has the worst design I've ever seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset itself is very nice. Sounds good, the USB controller works great, I want to like these. However, the mic is detachable and not only falls out very easily, but the input is an absolute failure of design. Slightly rotating the input into the jack is enough to cut out your microphone, and eventually completely disable it. Adjusting the mic position alone is enough to cause enough rotation to disable the mic. I spent two rage filled hours scrolling through support forums, device managers, and driver reinstalls before I discovered the mic didn't work because it has to be positioned PERFECTLY. Hopefully this saves somebody else having this issue the pain.

    No, I would not recommend this to a friend