Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,654 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra cushions are amazing………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday after work vary comfy headset!11

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset will definitely buy again if needed. :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good and i will buy again. It works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them very comfortable, love the soft earpieces

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound quality but cord not good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound awesome however the cord doesn’t hold up to long term use. The cord twisted and failed just as the warranty expired.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hoped for better sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t too excited about this headset hooked up to my gaming console. I’m sure it sounds better utilizing USB adapters but didn’t give it the chance. Chose a different pair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable headset!! Im very satisfied with my order.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gamers. Reduces outside noise adequately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. The only downside is there’s no way to adjust the volume when playing on console

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. The mic and overall quality is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and clear speaker. Add some insure since it is a delicate piece.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews how good these were and i wish i would have went with turtle beaches instead. There not that loud, and doesnt have that clear detailed sound that turtle beaches give you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A happy customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a gift. My grandson says he loves it!! He specifically chose this item after shopping around first. It’s a hot item. It was the last one on the shelf when we bought it. The colors are awesome. He’s very happy with his choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset with my gaming laptop. Good price and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Seems sturdy. Good sound.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems sturdy. Time will tell. Microphone jack was tough to insert all of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them when gaming and chatting with family over FaceTime. Work well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superb Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Amazing comfort- I could wear these things all day without any issues. -Sound quality - These perform as well as most headsets ranging in the 150-200$ bracket, good highs and lows with the middle range only lacking slightly. Good bass but not overpowering. -Detachable mic - if you have no need to speak or just prefer not to. -Build quality - They feel really rugged, but are flexible. The leatherette ear pads are splendid, I am so satisfied that I have not tried to switch to the alternate pads that were included. All the included cables are braided. Con: The cord on the headset unit is a tad short, and the cord on the 7.1 in-line volume control is too long. If I had the choice I would take about 1.5-2 ft from the the longer and add it to the shorter cable. Overview: I cannot stress enough how much I love this headset, it has amazing noise cancellation, comfort, style, and build quality. The few cons I have for this headset are more than made up for in quick fixes and superior materials and execution. For the slight annoyance of the shirt-clip dongle (was able to clip it to another piece of cord nearby with no problem) this headset outperforms any headset previously owned and then some at this price. Would recommend to anyone looking for a quality headset every time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They’re good while they last

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, however the cord tangled and severed itself and no longer works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound good, feel/weight bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sound quality was superb, I couldn't overcome the weight on my head/ears. Was uncomfortable after half hour sometimes less.

    No, I would not recommend this to a friend