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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 3,653 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work really well! Great for gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every ti worked grewt but Not so great, after a few days of use one side stopped working and well lucky i got the warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset at a lower price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the headset. I HIGHLY RECOMMEND SWAPPING THE LEATHER (default) EAR COVERS FKR THE SOFT FELT EAR PIECE COVERS. There are videos showing you how to do this. Took less than 5 min and we’ll worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is good if you’re a moderate gamer but I would recommend something a little better if you play on a daily basis.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HyperX Gaming Headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son does a lot of gaming online and it's nice he uses a headset, so we don't have to listen to the other players. My son chose the HyperX - Cloud II Pro Wired 7.1 Surround Sound Gaming Headset after reading reviews and he liked the color combo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good at the start but after a few months they stop working, sounds keeps going in and out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Actually a 3.5.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to download a bunch of software in order to get ppl to hear me from the mic. Otherwise I like it ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS4 slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you update firmware dongle will work on PS4. If your using directly on controller you have to adjust volume through PS4

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. This is my second pair. Bought my first pair a year or so ago. Still going strong. This second set was for my laptop and Discord DnD sessions. Fit and ease of use are excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok gaming head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was OK, sound quality lagged even the mic was a little shaddy when speaking. returned and got a different one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio on the headset is amazing but the microphone is not that great. :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it, no complaints.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Head set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great headset but my wife couldn’t use it for her job that she needed it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good at first but after a week of use it started making a weird popcorn noise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    very comfortable but mic died

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable but mic died less than a year later

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item stopped working after 4 months. I had to exchange this item. Hopefully it will last this time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Qt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok the wire does get twisted and break i recommit the warrant

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound was good but the microphone didnt work that well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 7 does not recognize it. I will have to either find drivers or put windows 10 on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get this make sure to get the geek squad warranty we had to use it twice. Otherwise it works great

    No, I would not recommend this to a friend