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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 3,654 reviews
  • Rated 3 out of 5 stars

    GREAT SOUND, CAN'T HEAR YOURSELF ON THE MIC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but I find it really irritating that for $100 your mic doesn't broadcast onto the headphones. I plan on exchanging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Staying faithful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went straight for these again. (My roomate's dogs got the first pair.)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for gaming.Was recommended by a friend and not disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value, not amazing mic / sound quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good budget gaming headphones. Sound and mic quality is subpar, but that is expected when the price is low.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is pretty pricey for what it is. The noice cancelling is not great and the sound quality is not the best either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alpha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t specify that the 7.1 surround sound is only for pc and I have no way to mute my mic or higher it’s volume

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I would definitely buy again. The quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Microphone has the worst design I've ever seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset itself is very nice. Sounds good, the USB controller works great, I want to like these. However, the mic is detachable and not only falls out very easily, but the input is an absolute failure of design. Slightly rotating the input into the jack is enough to cut out your microphone, and eventually completely disable it. Adjusting the mic position alone is enough to cause enough rotation to disable the mic. I spent two rage filled hours scrolling through support forums, device managers, and driver reinstalls before I discovered the mic didn't work because it has to be positioned PERFECTLY. Hopefully this saves somebody else having this issue the pain.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for pics not for xbox or ps but definitely it's a nice one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is nice, but the mic could function better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Can’t beat it. Definitely worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job and that’s about it. I recommend changing the ear cups to the extra pair they give you right away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worthless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working immediately after the return policy expires.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Sound could be a little louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son as a replacement for the same one he had in silver. We had it under warranty thank goodness, he had it for about a year and a half before the mic started crackling. He loves his new headset and is thrilled that it is RED!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    General

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, comfortable to the ears and head adjustment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not sure about this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted it for console gaming, was recommended by salesperson. now trying to use it, can't get sound to turn up or use for chat. probably works fine on pc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed great, sound quality is good, nice color and easy set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are ok.... nothing special. I have used better headphones. You can't control volume unless you open settings.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PC only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my PS4, And it sounded like complete rubbish. This product is only for PC. On anything else, It sounds like sub $50 headphones.

    No, I would not recommend this to a friend