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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,654 reviews
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phone mute is not working the item will need to be return did work the first day very disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and very good sound especially considering the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    great headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset for pc. lightweight and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    HyperX

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset captures voice very well and playback audio is clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones at a Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset seems to be a highbred between the old and the new. It comes with the "older" plugins for the mic and speaker, but also comes with a USB converter. I am using the USB converter and it works great. I wouldn't say these are the best gaming headphones, but they work great for Fortnite on PC, and that is what I am using them for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Head squeezing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a big head so it Can feel a bit tight great sound tho

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great economical headphones. Very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price point. You do have to remember to un-clip the volume control before you get up and walk away. It is a small adjustment, but easy to do for how great this head set is. I would purchase it again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price! Really good for gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a short time the sound in one side of the headphones is not good. I will return them under the extended warranty, and get another set

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift quality ans noise cancel great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work really well! Great for gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every ti worked grewt but Not so great, after a few days of use one side stopped working and well lucky i got the warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is good if you’re a moderate gamer but I would recommend something a little better if you play on a daily basis.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good at the start but after a few months they stop working, sounds keeps going in and out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Actually a 3.5.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to download a bunch of software in order to get ppl to hear me from the mic. Otherwise I like it ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS4 slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you update firmware dongle will work on PS4. If your using directly on controller you have to adjust volume through PS4

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok gaming head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was OK, sound quality lagged even the mic was a little shaddy when speaking. returned and got a different one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio on the headset is amazing but the microphone is not that great. :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Head set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great headset but my wife couldn’t use it for her job that she needed it for.

    I would recommend this to a friend