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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,654 reviews
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better headsets for the same price range. I wouldn’t get these for PS4

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent product but somewhat poor durability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was superb and worked with almost anything! But it stopped working after about a year despite the fact that it was barely worn, so it’s not exactly worth $90

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Shocking (literally)

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and Mic quality are great, my review is based on at less then a year old with no visible wear n tear, the headset would randomly start shocking my ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own 2 of these headsets. As I have tried a variety of headsets these work great especially for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're really good honestly. But with the audio mixer it sounds a bit low. But without it I love the bass in it. It sounds like a movie. I'd give it 5 stars if the audio mixer actually worked haha but they're not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real good weak cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good, Espically on sale. Only downside - I can tell the cord probably won’t make it very long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound minor flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caution if using with xbox controller as plug sticks straight out of the controller and kinks. I put a 90° adapter on it and it works great. Sound and microphone work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microphone damage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sounds good but the microphone damage in 6 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome my son loves this the price is right the packaging was awesome and the delivery was super fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not too impressed with the sound quality and doesn't get loud enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works much better than the wireless one. I would recommend over the Bluetooth. The extended cord is also pretty long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great in sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t meet my expectation. Sound quality is not that great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Value at an Excellent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. I got them discounted, so they were about $20 cheaper and I'd say definitely worry it. Hate that the surround sound is only accessible through the USB dongle, but it can't be helped.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy for ps4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound card doesn’t work for ps4. That’s the only way to have a mute button and get the 7.1 audio. Sound card is only compatible for PC. It should specify that before buying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much bass for the game and I couldn’t hear the footsteps.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mislead by Ad - Very disappointing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a black friday/cyber monday deal specifically because it said it was compatible with Nintendo switch (right in the online ad description). Unfortunately it was a big let down on Christmas morning when my son went to play with is new headset only to find it out's not compatible with nintendo. Extremely disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but sound is not as good as I though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I got two of these for my kids and they love it. I definitely recommend it for others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPRISE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SON IS GOING TO LOVE THIS HE LOVES RED AND THIS IS THE HEADPHONES HE BEEN ASKING FOR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best bang for your buck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets for gaming for kids. Quality is not the best but what do you expect for $90. lasts about two years.

    I would recommend this to a friend