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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,654 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing headset! Quality sound, comfortable, made durable won't break. even the cord is cloth for break resistant construction. well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best headphones I have found for the price super durable and pretty comfortable also and the sound is awesome from these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For the price?!... Awesome! Awesome! Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very first headset I purchased 3 years ago was the $250 Astro A40 which I love (awesome sound quality) eventually gave it away. I went online and research headset for gaming, found these Hyper X Cloud 2 on Youtube headset review, saw that BestBuy here carries them in store. I purchased them and I have no regret. Awesome sound quality and that price tag compare to Astro A40... Awesome awesome awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Clarity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removable mic is great for switching between walking around with music and games. Plus they are so comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Not good for console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I expected a little more. These are truly made for PC. I bought these for a console and I think the sound is good and they are comfortable but the fist thing I noticed is that they lack a mute feature. They only have mute and the 7.1 surround if you plug into a PC or Mac through the usb. I just feel in today’s world of gaming it should just be a basic feature

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great sound and comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research while looking around to replace our gaming head set and Settled on the Hyperx cloud. They are comfortable for long gaming sessions and I like that the mic can be used when needed, not always in the way. They sound great as well. The headset itself is never unplugged from the clip and the clip always attached nearby out of the way. Problem is the cord at the base of the earcup didn't even last 8 months before shorting out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Outstanding if you have a big head

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product lasted for 6 years of near constant daily use before finally having anything break

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Gift for everyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son as a nice gift in Greetings season.It’s really nice and best product. Thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset I’ve had it now for 2years and have had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but limited

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy construction, incoming audio is above avg, output (microphone) is less than desirable - the only control of outgoing voice via mic is in the control box (usb), windows is cut off from being able to adjust output (Skype settings at "high" and other people can just barely make out what I'm saying). I've updated the firmware to 5 and no help (other than the beeping gone when you've reached max level of output)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyperx cloud II

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my gaming setup and i do not regret it. The audio quality is spectacular on this!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Headset with good audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my cloud 2 for a couple years now and have been using it almost daily when I am gaming. The audio quality is good and also has a descant mic. One thing I am not a fan of is the clip is a little weak on the volume control. My clip broke off and I just haven't gotten around to replacing it, as I would have to replace the cord it is attached to as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality headset, I would recommend it for anyone who wants to use it for gaming or music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. He said that they work well online gaming. I think a little to well because he can't seem to ever hear me lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth Every Penny!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones in August of 2018 and they are awesome! Great Bass, clarity and mic! I was hesitant to spend this much on a headset but I am so glad I did. The lady working was very helpful! I will very much buy Hyper X in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST. HEADSET. EVER.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this headset for my Xbox One and pc and it completely blew me away. I was not expecting such amazing sound quality but wow! Do yourself and your ears a favor, get this headset if your looking for great sound that won't break the bank. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones sound good but I dont like the 7.1 feature for music.They are comfortable for hours. I dont like the fact that you cant control the volume or mic on the headset when connected to the playstation also you cant use the 7.1 feature on the playstation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All around terrific headset.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried various headsets over the years and these are by far the best ever. I use these for pc and Xbox and am amazed at the sound and quality. Gaming , surround or music it does it all well. My search has ended for the ultimate kit.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Really Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have one con for this head set. !. I really would of loved, and would make this awesome is detachable micro USB cords. This way if a cord goes bad a simple new USB cord fixes the problem. Otherwise I love this headset, preforms as expected, and sounds awesome. I would buy it again, and I intend to for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for crisp sound and noise cancellation

    I would recommend this to a friend