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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3653 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 3,653 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset after returning another set that we couldn't get hooked up to our PC without having splitter cable. The sound is great and the microphone works wonderful. Great for those days or nights of gaming with friends on the PC.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Comfortable, but sounds odd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this headset up because I was in the market for a new set after my Astro A20s died. I compared this to a set of Steelseries Arctis 5 and Turtle Beach Atlas One. Of the three, this one sounded the worst. There is a 7.1 surround sound button on the in-line controller that seems to make everything sound hollow, like the speakers weren't right next to my ear. I figured I just wasn't used to it, but after a few games of Rainbow Six Siege and Overwatch they still sounded weird. I turned the 7.1 off and the headset sounded muffled, like I had turned the volume down by half. I had to crank up the volume to hear anything well and ended up getting a static. They feel great on your head, but the sounds are just off for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device and at a great price. Defently recommend the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding between the cloud II and the Cloud Revolver and I'm really glad I chose these. Lovely 7.1 simulation sounds make music enjoyable to listen to and excellent game sounds. Awesome quality overall

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    THESE WORK WITH PS4!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and most comfortable headset i've ever tried. Have had corsair virtuoso and astro a40 for the longest. These work with ps4 for anyone wondering!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sounding gaming headset!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first headset purchase and I am very satisfied. Great sounding headset that works on my PS4 or my PC. The 7.1 surround sound only works with the PC but they still sound great on my PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought to replace defective Logitech g430

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Well built. Good sound and good microphone. I actually use these for a headset for my cell phone when I work from home more than I use them for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones on a budget!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up for $50.00 around Christmas and couldn’t be happier. The braided cable holds up well and seems like it’ll continue to last. The sound is decent, and the removable mic is very convenient since I need it sometimes, but not often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service and this product works very good.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    Clarity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removable mic is great for switching between walking around with music and games. Plus they are so comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, very comfortable, and works very well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Disappointing Experience with the HyperX - Cloud II Wired Gaming Headset Rating: 2/5 I recently purchased the HyperX - Cloud II Wired Gaming Headset with high hopes of achieving an immersive gaming experience and crystal-clear communication. However, my experience with this headset has been far from satisfactory, leaving me disappointed and frustrated. One of the major issues I encountered with the HyperX Cloud II is its build quality. Despite its seemingly durable appearance, the headset feels flimsy and cheaply made. The plastic construction doesn't inspire confidence in its longevity, and I've noticed creaking sounds when adjusting the size or moving the ear cups. This lack of sturdiness is particularly disappointing considering the price point of this headset. The comfort level of the Cloud II is also lacking. The headband padding is insufficient and tends to exert uncomfortable pressure on the top of the head, causing discomfort during extended gaming sessions. The ear cups, although claimed to be memory foam, are not plush enough and can cause ear fatigue after prolonged use. Additionally, the clamping force of the headset is too tight, making it uncomfortable for individuals with larger heads. Sound quality is another area where the Cloud II falls short. While the audio is decent, it lacks the depth and clarity one would expect from a gaming headset in this price range. The bass response is particularly underwhelming, lacking punch and impact. The virtual 7.1 surround sound feature, touted as a selling point, fails to deliver an immersive experience and often feels artificial and gimmicky. One of the most significant disappointments with this headset is the microphone quality. The detachable microphone is subpar, producing muffled and distorted audio. It often picks up background noise and has poor noise cancellation, making it frustrating for both the user and those on the receiving end of the communication. This issue severely hampers in-game communication and general voice chat quality. Furthermore, the inline remote control feels cheap and poorly designed. The buttons are stiff and unresponsive, making it difficult to adjust volume or mute the microphone quickly. This lack of user-friendly controls can be frustrating during intense gaming moments when quick adjustments are necessary. While the HyperX - Cloud II Wired Gaming Headset may seem appealing due to its brand reputation and marketing, it ultimately fails to deliver on its promises. The lackluster build quality, uncomfortable fit, mediocre sound quality, and subpar microphone make this headset a poor choice for serious gamers or anyone seeking a high-quality audio experience. Considering the price point, there are far better options available on the market that offer superior comfort, sound quality, and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are better than the 100$ turtle beaches I had bought

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Better than expected! The headset sounds better than my turtle beach!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second one Love it! Great sound Great quality perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and extreme level surround sound. Perfect for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for PC or PS4!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this headset. Versatile between my PC, PS4, and tablet. Does not fold-up so if you're looking for a traveler-style headset, this may not be for you. BUT if you've looking for gaming at home, listening to music, or watching movies on your mobile devices...these may be what you're looking for. Definitely meets my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I have ever used. I have had these bad boys for going on like 6 years now, and they have never let me down. The only thing I have had to do throughout the years is change out the ear pads. The ones that come on the headphones are super comfortable to use for hours at a time, and they are some great ear pads you could get for cheap when it's time to swap em out. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This header has great sound and is lightweight. Works well with game console.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is it truly compatible with Xbox one?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, my dog chewed up my old headset/mic, and I really loved that thing. So we went to Best Buy and got me a new one. I saw 7.1 surround sound and immediately looked at the name and it was HyperX Cloud II Pro. It was more than the price listed here, and I didn’t know it until now. When I would play one game in particular, it would make a buzzing sound with crackling and would go off. Then I couldn’t plug the mic back in the controller when it was on. So, I had to turn the controller off, plug in the mic, just to get sound until the next crackle and shut-off. I then went on YouTube and found that the HyperX Cloud II Pro isn’t compatible with Xbox in the sound control. So that was great. I wouldn’t recommend this to a friend if they were on Xbox, but PS4 or PC, I would.

    No, I would not recommend this to a friend