Customer Ratings & Reviews
- Model:
- 4P5M0AA/KHX-HSCP-RD
- SKU:
- 4505300
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.
This summary was generated by AI based on customer reviews.
If I could give it zero stars I would
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound card is horrid. Ran into many problems trying to get the firmware updated with no luck. My mic was so quite nobody could hear me and I couldn't adjust the mic volume in any way. Talked with their customer service and they were less then helpful. Decided on returning them to buy a set of Astros. Don't waste your money on this garbage. Don't expect any miracles from their customer support either.
No, I would not recommend this to a friendPoor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only using the headset a few times the audio crackles. Frequently has connection issues with the wired version. Too many issues for the price.
No, I would not recommend this to a friendBroke after 3 months of use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son really liked these headphones at first but after 3 months of use they stopped working completely..$100 down the drain.
No, I would not recommend this to a friendDo not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is of extremely poor quality. Nothing about it is sturdy and the materials feel very cheap. The sound quality is not very good and the microphone picks up small noises like the cord rubbing on stuff and people talking in the background but it sometimes won’t pick up someone talking directly into it. The only good thing I can say about it is that it works. Overall I would say this headset feels more like something in the 20-30 dollar range and not $100.
No, I would not recommend this to a friendBrand response from HyperX Product Expert
Posted .Hi, Bone! We're sorry to hear about your experience. What gaming device/platform were you primarily used with the Cloud II? What game titles were you playing? Is the audio quality issue occurring during gameplay? How do you compare the microphone quality with in-game communications or 3rd party applications? Please send us more details about your setup on our social feeds. Let's chat!
Sidney | HyperX
Chat/Email -> https://www.hyperxgaming.com/us/support
Facebook -> https://www.facebook.com/hyperxcommunity/
Twitter -> https://twitter.com/HyperX
Never works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this crappy headset ive had 3 of them and they have all broke very poor quality for $100
No, I would not recommend this to a friendHorrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money barely works and echos badly into the mic
No, I would not recommend this to a friendNew Headset came broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a headset at my local best buy and the audio box was broken.
No, I would not recommend this to a friendTrash Mic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dont buy this microphone it is trash and doesnt work at all
No, I would not recommend this to a friendepic fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if your on console you cant use any of the control panel
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Microphone doesnt work most of the time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in store. Audio was great but the microphone cuts out and when it works other can hear every noise in your house. Have to return.
No, I would not recommend this to a friend - Cons mentioned:Cable length
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Short cable, poor quality cushion and poor game experience
No, I would not recommend this to a friend Windows 11 PC Mic did not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! bought these for my windows 11 desktop pc and the mic doesn't work. Had these on my old windows 10 pc i'm guessing it's not compatible with windows 11 or Kingston is just to lazy to roll out a driver update that adds compatibility to windows 11 lol
No, I would not recommend this to a friendBrand response from HyperX Product Expert
Posted .Hi, ReNeVax! Could you provide us with some screenshots of your audio settings and PC specifications? Send us a DM on our social media feed and let's see what options we can explore. Thanks!
Sidney | HyperX
Chat/Email - https://www.hyperxgaming.com/us/support
Facebook - https://www.facebook.com/hyperxcommunity
Twitter - https://twitter.com/HyperX
Earmuffs bad design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once the earmuffs fall off, good luck. Constantly spending time putting them back on. Bad design.
No, I would not recommend this to a friend