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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,654 reviews
  • Rated 5 out of 5 stars

    HyperX is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX makes some really good headsets for gaming. Removable microphone is a plus if you just want to listen to some music or watch youtube. The warranty is great. Best Buy stands behind their products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality both hearing and voice are excellent. very comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing, easy on the ears, and easy to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sounds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and mic. Also comfortable to wear. I highly recommend!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing for hearing footsteps

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend these for anyone looking for that competitive edge. If you're on pc, ditch the usb included sound card. Your mobo sound chip is probably much better. These headphones are rebranded studio headphones that focus more on mids and highs. Which is perfect for footsteps in games. If you're looking for bass filled muddy sound go with turtle beach or Astros.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    An incredible headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good sound and very robust. Best headset I’ve owned yet

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very clear and soft to earlobes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound of it, very clear. It also is soft and comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, easy to use and good quality. easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Very good headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are super comfortable, fits around my ears perfectly. Also very light so doesnt hurt the ears after hours of keeping it on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for Call Center Employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My outbound team needed headsets to help them communicate better with their clients, and the HyperX Cloud II Headset is perfect for this. Ever since they started using this headset the clients have commented that they can hear my agents louder and clearer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the sound and quality of this gaming headset. They are comfortable and sound amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very comfortable and it has some good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headset is simple, clean, yet powerful and compatible with multiple devices. amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable for Gaming Use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for gaming. Good sound quality and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good balance of comfort and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My head is a bit on the large side so it has always been challenging finding headphones or headsets that are comfortable. But these fit the bill! I have used them with both styles of included covers and they both are as described in the included literature. The best sound detail is with the faux leather covers. And the sound is a little more open with the velour covers. In my experience the velour offers more comfort during long sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for an upgrade and I love them. Extremely comfy and nice and clear and loud

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset. Quality product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset bought. Great sounds and quality materials went into this headset. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    thr gold standard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, 7 1 surround, adjustable removable mic. Everything you need!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! Great comfort and sound. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HyperX - Great for MW2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the performance of this headset. It's more than enough sound quality and 7.1 surround for playing games on the PS5. I see people blowing $300 to $700 USD for other headsets when this is more than enough.

    I would recommend this to a friend