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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,654 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased headset for my son. He loves it!! He says it is comfortable and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great on PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound comfortable and works great on PS4 after updating sound card dongle firmware.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit to ears for hours of gameplay.sound is awesome and the price is affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, and they sound amazing as well! Great headphones for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through 5 or 6 throughout my life. Amazing all the way through. The reason I've gone through so many is because I end up breaking them deliberately, but I always end up coming back to it. Never switching, never buying any other headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound headphones with an excellent mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gamer who also has to work from home at times, I needed a surround sound headset with a microphone that was adequate for dictation. This works great. I tried some of the Logitech headphones which , although nice, did not have as good of a microphone. It's important to note that this does not truly have a USB microphone. The USB is a converter from a standard jack.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent headset for the price. Better than the Microsoft headsets but not near the quality as the Astro headsets. For the price it is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this headset for a while and it’s still working great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not only comfortable they also are a huge improvement in sound and mic quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and use them every time I play. Very comfortable and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    I love my Cloud II

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live my Cloud II. The are light and have great sound quality,

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    They are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sound great. Thank you to the best buy employee that recommended them to me!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've ever used. Dynamic, comfortable for long hours, clear, and powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset all over but the one bad thing would be the plastic square right above the headphone cups or whatever they are called it breaks easily I dropped it on a folded soft blanket on a sofa and it broke so I would suggest getting it with the Warranty

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s overall a good headset. Use it for Xbox. The sound is good. Packaging is good. My wife uses it mostly, and she sounds nice and clear on the other side. I wish it had a volume/mic on the headset for a quick adjust on the fly as opposed to dealing with the Xbox system settings. FYI I’m one of those ppl that the Xbox doesn’t give the option to change any of the headset settings, so particularly annoying and I have to use wired 3rd party controller/app to deal with this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Surround Sound is Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and durable. Good durable chord. Do not feel cheap! Good price for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good build quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the build quality of these. They are comfortable. Only issue I have is that it doesn't work with some devices because of the type of plug.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and mic quality, very comfortable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset on the cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and amaxing quality for cheap compared to other name brands! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable headset with clear sound. Love it!

    I would recommend this to a friend