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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,654 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for video games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are soft and comfortable ,I hear clear .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable fit; excellent sound; highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Cloud 2s

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can wear them for hours and the sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beatify. Design. Elegant. Conform and incredible. Audio and sonido

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely not disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works great. Online gaming is great, the mic is clear with no lag, and the audio is awesome. I definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very good sound and mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well overall and I would suggest them. My only complaint is that the sound crackles occasionally when connected through the USB remote on my PC. Direct connection doesn't seem to cause problems, but the USB connector seems a little off sometimes. They're also a little tight if you have a big head like I do. They took a while to get the right fit but they're really comfortable now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Oh yeah!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Clean and crisp sound... nuff said. :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality build and everything works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time is the charm I guess. The first 2 headsets which were afterglow and turtle beach either the chat feature did not work or compatibility issues with my Xbox one s. Not the case for the hyper x headset. Durable build, work straight out of the well designed box. They might not have the same sound as the $150-$200 range headsets but for $60ish they work for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these better than turtle beach and for the price better than astros

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My son loves his new headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this headset to my son for his birthday and he loves it. The sound is clear and it looks much better made that the one he had. His only complaint he had was that the microphone doesn't swivel up out of the way, you just push it up. Not a problem, just different than what he was used to.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Betsy comfy ear muffs mic pics up nice no distortion

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love Them!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset sounds great and feels like they are made to last.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent headset for everything I use it for. It's got 7.1 surround which is needed for gaming, in my opinion. The bass quality isn't what I expected, because the normal Cloud headset had exceptional bass. That's really the only thing it lacks, but for $99 this headset is everything anyone could ever need .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. I wish the mic was a bit better though, but it is still very usable. Also, It came with a usb sound card which is always nice to see, I wish more manufacturers did that more often. Overall, nice headset! Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    very good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit , long cord , well made and looks good !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is extremely easy to setup the headphones by just plugging in one USB into the PC and a microphone into the headset. The sound quality is spectacular especially compared to my old headset (Lenovo Gaming Y). I'm extremely happy with the quality of this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and it's really comfortable..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Light Weight Great Theater Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightest best surround sound headset I've ever tried. Will buy another one for my wife for Christmas. Absolutely love the interchangeable ear pieces from leather to cloth, cloth keeps the ears a lot cooler. The sound is amazingly like sitting in a theater. Best headset ever. I prefer wired I know some don't.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound for price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son uses it daily and its still surviving. Full sound and clean mic

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is very comfortable on the head for long hours of gaming. The only drawback is that it does NOT have mic monitoring. I would not have bought it had I known that. It's very annoying to not be able to hear myself talk. I end up talking too loudly. I would definitely recommend it as long as mic monitoring is not an issue for you.

    I would recommend this to a friend