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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,654 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13yr old son loves them. That's pretty good to me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    High-quality sound, not perfect for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Metal frame makes these very, very solid. Very high quality sound, easy to differentiate direction of of threats or source of sound. Microphone also picks up voice well, is sturdy and easily detached when not needed. Cons (for PS4): In-line controls don't function, so can't mute microphone without going into controller menu. Also can't adjust chat volume without going into menu. These wouldn't be issues on a PC.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best sets of many purchased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been through several headsets for my boys, who are avid gamers, and they have said this is one of the best sets yet! Very happy with the quality. Seams are done well and looks like the set will hold up quite well! They are not always the most careful with their items! Also, the sound is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for about a year now and couldn’t be happier with this headset. Sound quality is a step up from the Logitech G430 I got on Amazon that failed after a year of use and careful storing of it. I didn’t have to adjust the mic like I did with the Logitech, my friends can hear me loud and clear. I find the inline switch needs to be checked now and then for my mic but it isn’t a big problem.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good item and very functional. It is well made and seems durable, comfortable and visually attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality/Priced Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset for their price. Have been using these for many years now and only had to repurchase once after my first pair broke after 3 years of use. Microphone is quiet usually, but I fixed that by boosting it with some software.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cloud II

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great headset. Perfect clarity. You can hear and speak to players very clearly when playing games, whether it’s PC or Console. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome, but was a tight fit. It needs to have adjustable head peice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a different headset not meant for gaming previously and my friends were having trouble understanding my voice. When I switched to this headset the sound was crystal clear (according to them). I can hear a lot of fine detail sound and I am really glad I purchased this headset for gaming. My only complaint is that they are a bit uncomfortable after 4 or 5 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect for gaming and streaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my son’s 2nd set of the same gaming headphones, the only brand he approves. He streams on his PC and has no problem with this headset, the only reason we had to buy a 2nd set is that he wore the other one out after a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good headset!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are definitely better headsets out there but for the price and build, I would recommend this! Minus 1 star because mine had this sorta hiss, hum sound when using it, could've just be mine tho...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is hands down the best bang for your buck, great quality all around. More color options would be nice but 10/10. You won’t be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. My only complaint is that they slide off my head if I look up or down too far. Very comfortable and durable. I broke a cheaper pair before buying these. They are more than I wanted to spend. The salesman said these are the ones he had he loved them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    outstanding headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these for work for hours at a time and they are fantastic. Never an issue, no pain, and I have a quasi big head. Only issue I have is some work computers have issues installing the driver on Win 7.1 The work around is to just disable all other playback devices and it will work just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love my headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his headphones. Sound is awesome and they are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good but theres better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to collect headphones and headsets. I dabble with all brands and types of headphones wether open or closed, over ear to in ear, and "fun" sounds to studio pinpoints. The hyperx cloud 2 is above average for me. The build quality is superb, it comes with alot of accessories. The soundstage is very nice for gaming. Only negative things I can say is the lack of bass the cloud 2 has as well as a pretty generic 7.1 usb adapter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid construction and good sound quality. My child has used this about a year now and it hasn’t broken unlike the cheap Amazon products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gaming headset money can buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is one of the best I have ever owned And ive owned a few in my time (Tritons,turtle beach, astros) so if you want premium sound and built quality look no further these I highly recommend!. Look at some reviews on YouTube all positives!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HyperX Cloud II Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX is my very favorite company for gaming headsets! They're affordable and still hold the quality of a high-end headset when it comes to sound! I was blown away by how good these sound. HyperX never disappoints! Take my word on this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for my PC, it works very well, has nice sound, good build quality, and pretty solid noise cancellation. It is not a surround sound headset although it does have a simulation surround sound that doesn't sound bad at all. It also comes with soft cotton ear cups instead of the leather but I prefer the leather ones. I like this headset alot and for the price range I dont know of a better deal out there.

    I would recommend this to a friend