Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5049 reviews
(5,049 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the Cloud II Wired Gaming Headset, especially the sound quality and comfort. Many appreciate the lightweight design. Some customers mentioned concerns about the cord length and connectivity, while others had issues with the fit.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Great For Aesthetic Buyers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are lovely - physically. Beautifully colored. They're snug - you can headbang in these bad boys & they wouldn't leave your head. Despite the adjustable settings for this, they're still snug, which may be a problem for those who don't like feeling like your head is being squeezed while wearing headphones or those prone to headaches. The sound quality.....will make due. I'm glad I got them during Cyber Monday for half the price, because sound quality alone - these are not worth $100. $50 is a much more suitable price. I bought these to replace a pair of Razers I have with a broken mouth piece - but I feel the sound quality in my Razers is much better than these HyperX. I'm a bass head; If you're looking for bass - these have none. The "surround sound" button on the remote connected just makes it sound like whatever you're listening to is coming out of both headphones, loudly with the same poor quality, as opposed to it sounding like it's coming from one headphone, with the feature off. It's like watching tv in a hospital room with the volume turned down. The headphones can be used in other devices, something I thought was cool, by detaching the adapter-USB plug at the bottom, reveling a 3.5 end you can plug into most phones or laptops. The microphone is also detachable. It came with a red lined set of ear cushions in case you lose the black ones that come on them, or simply want to change the color of the inside material. It also came with a carry bag to take on the go or store to prevent aesthetic physical damage. If you're looking for a "cute" pair of headphones that'll just get the job done, or that you can use for pretty much all your devices; These are it. I give it 3 stars for simplicity & wouldn't recommend to friends on account - my friends also like a lot for bass in their audio.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Durable and well built. Doesnt hurt ears after wearing for extended amounts of time.
I would recommend this to a friendRated 3 out of 5 stars
This product used to be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I and my wife have both owned the HyperX Cloud II Pro Wired Gaming Headset for over 4 years. My set was getting worn out (but still worked fine) so I purchased another last month. I started using them and immediately noticed the sound quality of my old set was far better than the new set. I tried them back to back several times and it seemed like the new pair had no midrange. I even tried the headset using my old audio control box and the one that came with the new headset but it didn't make a difference. Thinking I had gotten a lemon, I exchanged them for another pair but got the same results. I am so disappointed because I love the comfort and sound of my original set. It appears that HyperX is no longer a Kingston brand is now owned by HP. The only visual difference between our 4 year old sets and the new one is that the audio control box on the cord is slightly different (smaller/thinner and and feels a little cheaper). I'm not sure if HP changed the speakers that are being used in the headset or changed something in the audio control box (or both?) but it was a big mistake as they definitely don't sound as good. I used to recommend this headset to friends but can no longer do so. Pros: Super comfy, Well built and not cheap feeling. Good microphone. Cons: Sound is average at best. Not the same good sound that they used to have so take any review older than a year with a grain of salt.
No, I would not recommend this to a friendRated 4 out of 5 stars
Superb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is really comfortable around the ears. Haven't had any issues and love the one-click 7.1 surround button. Mic Quality can be better, but gets the job done.
I would recommend this to a friendRated 5 out of 5 stars
Good quality for an excellent price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is comfortable and works well. For the price, a great buy.
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal
I would recommend this to a friendRated 5 out of 5 stars
Great headset for gamer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset really comfortable and clear all the noise around really good
I would recommend this to a friendRated 4 out of 5 stars
Good but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the feel of comfort and the sound is ok should have some sound control on the actual headset for consoles but still a good product
I would recommend this to a friendRated 5 out of 5 stars
Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool headset. Very good for sound whoring in rainbow six siege
I would recommend this to a friendRated 5 out of 5 stars
Amazing quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely my favorite headset of all time. I’ve had two pairs of these, and one that I regifted to my mother because even she liked them so much, and she doesn’t even game! I’ve never had an issue with this headset. I once thought I had an issue, but it turned out that it was my very expensive PC rather than these!! I haven’t ever come across an issue.
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal
I would recommend this to a friendRated 5 out of 5 stars
Sound is clear
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these for gaming. Very comfortable and can’t hear outside noise
I would recommend this to a friendRated 4 out of 5 stars
Not what I expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset for my ps5 because it has the best reviews everywhere I looked. They sound great, but you don’t get to take advantage of all the features unless you do an update on them first (windows 10 only). It doesn’t say that anywhere on the instructions. I had to look it up. If you don’t do the update, the box doesn’t work. Even if it does work, you still have to connect the usb to the ps5 and then into your controller. Too much of hassle for me.
I would recommend this to a friendRated 4 out of 5 stars
Wonderful but mic is quiet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headset. I went from a Razer headset to this one, and it did take some time to adjust but so far it is amazing. I use it with FPS games and for talking to my friends on discord... The only thing I have a complaint about is that I have the mic at 100% and it is very quiet. Just would keep that in mind if you speak quietly like me, it will not be that loud to others. Great quality mic though!
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal
I would recommend this to a friendRated 5 out of 5 stars
Great for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality both hearing and voice are excellent. very comfortable to wear
I would recommend this to a friendRated 5 out of 5 stars
Loved
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Great sound and comfortable.
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal
I would recommend this to a friendRated 5 out of 5 stars
Solid product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear, good sound quality and mic works well too.
I would recommend this to a friendRated 5 out of 5 stars
Clear in game sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 1 each for my friends. Great sound, comfortable over the ear noise cancelling headset.
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal
I would recommend this to a friendRated 5 out of 5 stars
Good Listening
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earphones are very comfortable and the sound is excellent.
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal
I would recommend this to a friendRated 5 out of 5 stars
Great headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the money. High quality components and durable.
I would recommend this to a friendRated 5 out of 5 stars
Good for Call Center Employees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My outbound team needed headsets to help them communicate better with their clients, and the HyperX Cloud II Headset is perfect for this. Ever since they started using this headset the clients have commented that they can hear my agents louder and clearer.
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been about 2 months or so since i got them and they are easily my favorite headsets that ive owned. Very comfortable, after long usage it doesnt have any discomfort around the ears or anything. Definitely recommend
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal
I would recommend this to a friend







