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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers love the Cloud II Wired Gaming Headset, especially the sound quality and comfort. Many appreciate the lightweight design. Some customers mentioned concerns about the cord length and connectivity, while others had issues with the fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,049 reviews
  • Rated 5 out of 5 stars

    Great headset cheap price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Bought it because it was cheap and it has great quality. Sounds are heard great music is played great. It's all great. The cable it has is very long so that's always nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s overall a good headset. Use it for Xbox. The sound is good. Packaging is good. My wife uses it mostly, and she sounds nice and clear on the other side. I wish it had a volume/mic on the headset for a quick adjust on the fly as opposed to dealing with the Xbox system settings. FYI I’m one of those ppl that the Xbox doesn’t give the option to change any of the headset settings, so particularly annoying and I have to use wired 3rd party controller/app to deal with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going on a year of use and no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great entry headset. I've been using this product since November of 2017 (Currently August of 2018) and have had no issues with the headset. I've been using the headset on my PlayStation, as well as for movies on my Pixelbook. The sound is crisp and accurate for games like Rainbow Six Seige, as well as others. Would recommend as it is in my opinion the best product at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX makes some really good headsets for gaming. Removable microphone is a plus if you just want to listen to some music or watch youtube. The warranty is great. Best Buy stands behind their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid set of cans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this headset for my son's computer so he can communicate with his Minecraft/Steam friends. I like how the cord is pretty much tangle free as it's one USB cord instead of two (1 for mic, and 1 for speaker). It's USB so it's plug and play and once we tweaked Windows 10 settings, this headset works like a charm. My son says they are comfortable and aren't hard on the ears after long gaming sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and mic quality, very comfortable and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headpgines for thier price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of sennheisers for editing video and listening to music while editing photos for around the same price. But my brother, who works at Best Buy, had bought these and told me if I didn't mind that they were technically gaming headphones I should trade in the sennheisers for these. It was the right decision. He loves them for gaming, and I love them for other uses, so you can't go wrong with these either way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable headset with clear sound. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable headset. My grandson was trilled to receive this gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I've made this year. It's versatile because you can use it as a USB headset or a 3.5mm headset. It works well with both PC and IOS devices. Make sure you've made a solid connection with the detachable microphone; I thought I had, and was discouraged, but one last check (and click) made everything right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang For your Buck Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck headset! This headset has worked great and was really affordable but you don’t lose the sound quality you would expect to with a cheaper headset. Overall great product and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX 7.1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7.1 never sounded better. Honestly I used to be a big turtle beach/astro head - but this by far has taken the cake and I must say, I will not be going back to any other product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set of headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable, sounds good. Mic is a little low quality, but it is clear and understandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent directional surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is my first headphone set, I was very impressed with not just the sound quality, but the directional surround effect is something never experienced. Even at low volume levels while playing DOOM2016 the headset gives me a realistic sense of direction where the aliens are coming after me. I am very value to quality oriented and I consider this set an exceptional value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headset. So comfortable. Really good structure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad Mic, Decent Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset, just bad quality mic. I usually go wireless, but instantly regretted wired. If using with mic the headset cord is so long it's constantly getting tangled. Also, if you plan on using it for long periods, it does hurt after a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great! Love how it fits comfortably!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice. Fits well, sounds great. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and good for the price! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves his headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    son states it has good sound and is comfortable on his head.

    I would recommend this to a friend