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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers love the Cloud II Wired Gaming Headset, especially the sound quality and comfort. Many appreciate the lightweight design. Some customers mentioned concerns about the cord length and connectivity, while others had issues with the fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 5,049 reviews
  • Rated 5 out of 5 stars

    Comfortable headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, comfortable ear cups, great sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST HEADSET IVE EVER USED

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is amazing and they are vary comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyperx cloud 2 wired

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is just unbeatable, i have tried multiple headsets and nothing compares to this its just flat out perfect. The comfort is also an A+ the only 2 somewhat negetives is that the wire has the control panel little thing that maked the wire pretty heavy but there is a clip for it but still is a bit annoying, the other very slight negitive is that the microphone quality is pretty good but not better then some others ive tested for instance the arctis 5s but this is a nul point seeing as most will just game casually and the microphone is still very good, overall probably the best gaming headset out there especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and super comfortable. I’ve been known to buy headsets and then give them away or resell them because of either poor sound quality, they hurt my head after wearing for so long, etc. Not an issue at all with this headset. Full shrround sound, also the ability to have both game volume and party chat at the same time. Only complaint I can think of is that the remote control u it does not work with Xbox or PlayStation, only works on a PC. Remote controls aside, this is a great gaming headset for anyone looking for superior sound quality and no mic echo for less than $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up on Black Friday for a great deal I think I would wait for a sale on this. No issues with the headset mic sounds clear when I'm chatting, gameplay is also good and clear nice detail with like background noise on games. This is a great headset for 100 bucks but if you find a deal on it don't hesitate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silence of the Lambs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a surprise for my boyfriend. He loves them! I even steal them from time to time. Even when theres no sound playing, if you have them on, its still hard to hear the outside world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset. I use it on the Ps5, sound and mic quality is good, it works well with 3d audio. I took a star for no usb-c which the industry seems to be trending to. If you use these for console gaming they may be obsolete soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, amazing audio and very comfortable headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset good sound quality comfortable to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable. Semi noise reduced. Great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great and very sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to wear for extended periods. Sound is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Wired Gaming Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HD audio boost. The fact that you can control your mic volume AND the headset volume is awesome so I don’t worry about deafening my teammates if they have their audio turned up. Great for shooting and racing games so far, I’ll have to try them out on different types but the ones I have are really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know what headset was good so I tried different cheap ones, but this one is totally different. Removable earcups from fake leather to cloth. I preferably like cloth so it worked out. Mic is good but picks up a lot of frequency which can be adjusted with the little USB connector. The surround sound works well for games like csgo or pubg. Good quality and style for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headset for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset performs as advertised. Installation was straight forward and simple. I purchased the set for WOW gameplay - there were a few adjustment that had to be made from within the game settings for optimal performance. I've used the HyperX headset for several weeks now and have been well pleased. Side-note: the over-the-ear cups are very comfortable - even after a couple of hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quAlity for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and lots of availability to adjust tone. Nice padding and light weight. Adjustable band makes them a good fit

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problems with Ear Cushion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset for audio, external sound card. Sometimes have some difficulties when I plug my ps4 controller into my computer but no overall issues. Can remove the headset from the soundcard and plug into controller. The reason for 2 star review is due to the ear cushion. Once it falls out you are unable to put it back in. Mine fell out around the 1 year mark. I have tried fixing it (even screwing/unscrewing the mounts) and it has never successfully stayed attached more than a few hours. I always have to place the cushion manually between my headset and ears. I have contacted their customer support and reviewed videos and I am still unable to resolve my issue. They stated it was fixable but that is not the case. It is too finicky and difficult to do. There support on this does not match the reality of the situation. Customer support was unable to resolve my issue. This is a significant limitation with the headset. Using it without the cushion my ears hurt around the 1 hr mark.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with excellent sound and comfortable to have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for console or PC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Clear mic. Super comfortable. Sturdy as heck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit sceptical getting this, having had issues with the hyper X cloud stinger I had first gone for.. But, I have absolutely no regret putting in the extra bucks to get this.. Great sound; works beautifully either with my game, phone, or with my laptop.. & using the USB surround sound connection, even better.. This is been money well spent for me, & I'd recommend it any day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So soft and comfy. Metal build so it won't be breaking any time soon

    I would recommend this to a friend