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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,653 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid gaming headphones that i use for every console i have

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for the price. Buy the warranty its well worth it. They do sometimes malfunction but,my two boys use the neck out of them. Simply return and get a new one under warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering first what to get after watching a lot of reviews about gaming headphones i bought this it's by far one of the best headphones definitely recommend this headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones there comfortable and i go everywhere with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for computer gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So overall I enjoyed this headset. The surround sound feature and controls are a really cool feature. My two complaints is there is no way to attach the control pad for the volume and surround to a controller on a console, and there’s no mic mute switch on the actual headset for when you’re attaching them to a controller. If you’re gaming on a console and want to “mute” the mic you literally just have to detach it from the headset. Pain in the butt and kinda sucky for the price of the headset but overall the quality is solid and they work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gaming headset for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of product reviews before purchasing this headset. I was using the Bose QC15's before, although Bose stands alone, they lack a microphone, and online gamers know how important communication is gaming. So far I am pleased with this purchase and would recommend this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing long lasting headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels great on your ears, it cups perfectly and aligns itself amazing with my head. It is made of metal and it feels so much more sturdy than my previous headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect for everyday use and multiple needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset sounds great, everyone hears me great using Skype at work and when on my cell phone, it makes the sound even better than the little ear buds you get. I would say its more of a 'natural' sound, softer than most devices. Reminds me of my yamaha stereos in the 80's and 90's.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headphones . Good mic . Good sound clarity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones with the Xbox. I don't use the hdmi cable I plug it into the controller and it sounds amazing. I play PUBG and I'm able to hear the direction of incoming players.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Value Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and value for the price, sounds like it costs much more than it does

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. I only wish Sony PS4 supported the USB sound card better. I plug the headphones straight into my controller and the sound is great. It's just hard to control volume and chat without the USB sound card cooperating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    HyperX

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing, but I misunderstood the amp mix, it lets you control the volume of headphones and how loud your mic is to others, I wanted to control the volume of game and chat (other’s voices) separate.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Son seems to like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an expert on gaming headsets but my son thinks this is a very comfortable set. I'm only giving it four stars because I haven't used them myself to give them the full five. But it works well and he's happy - so it's a win for me. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is an avid gamer and after numerous other more expensive wireless headsets he chose this one and raves about it!! Great investment for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my husband who is new to gaming. He loves them and can’t believe he was missing so much in the background when he had no headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my PS4 Pro to game at night when family is sleeping. Sound is great! Didn't want a wireless solution and works also on PC. Haven't tried 7.1 surround yet but I'm sure it works well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality headset for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. Audio is crips and clear with good bass. My only complaint is that the 7.1 channel dongle isn’t compatible with PS4. The only way to adjust the volume is within the game audio you’re playing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound! Durable too!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these for gaming and really likes them. They have taken a few falls off the desk too and hold up great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost can't hear anything outside of the headset, even when it's muted. Very good sound, sturdy cable. Good over ear design. Own 2 of these and they perform well on PC, PS4, and XB.

    I would recommend this to a friend