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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,654 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I’ll buy it again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT AUDIO QUALITY! LOVED IT. BOUGHT IT FOR 50. MONEY WELL SPENT

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to replace a 5 year old turtle beach and he loves it. Got it for a steal on black friday but would pay retail price for it because of the overall quality of them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound input and out put great for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. I only wish Sony PS4 supported the USB sound card better. I plug the headphones straight into my controller and the sound is great. It's just hard to control volume and chat without the USB sound card cooperating.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Durable with good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these because other headphones kept breaking, they haven't broken in the several years that I've had them and they still sound great with their 7.1 function on, unfortunately you have to turn it on each time that you restart your computer, but that's a small gripe.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones with the Xbox. I don't use the hdmi cable I plug it into the controller and it sounds amazing. I play PUBG and I'm able to hear the direction of incoming players.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset if you’re looking for one when playing games

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but cable tends to twist with regular use.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and well built, the headset lasted me well into 2023 with regular use, however it began to show signs of wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my PS4 Pro to game at night when family is sleeping. Sound is great! Didn't want a wireless solution and works also on PC. Haven't tried 7.1 surround yet but I'm sure it works well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Son seems to like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an expert on gaming headsets but my son thinks this is a very comfortable set. I'm only giving it four stars because I haven't used them myself to give them the full five. But it works well and he's happy - so it's a win for me. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    HyperX

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing, but I misunderstood the amp mix, it lets you control the volume of headphones and how loud your mic is to others, I wanted to control the volume of game and chat (other’s voices) separate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and the mic is great so I would def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are used daily and my son's go to brand for the quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is an avid gamer and after numerous other more expensive wireless headsets he chose this one and raves about it!! Great investment for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is I truly have fell in love with these headphones. Purchased for my Xbox One and everything is so clear! The noise cancelling is a plus with the family noise in the background lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones i have ever used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works well on my gaming PC and Xbox One. They don't have to be turned up loud and on both the PC and Xbox One I catch things that I never heard before.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost can't hear anything outside of the headset, even when it's muted. Very good sound, sturdy cable. Good over ear design. Own 2 of these and they perform well on PC, PS4, and XB.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my husband who is new to gaming. He loves them and can’t believe he was missing so much in the background when he had no headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Gaming, Worthy of a Broadcaster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm picky when it comes to headsets as I work in the broadcast industry. This headset's audio quality surprised me considering I just use it on my Xbox One. Excellent build quality, definitely a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headset for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because of an issue with my previous headset and well worth it. This pair competes is comparable to $300 headsets. Really good build and the audio is excellent. Use it on both PS4 and Xbox One.

    I would recommend this to a friend