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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers love the Cloud II Wired Gaming Headset, especially the sound quality and comfort. Many appreciate the lightweight design. Some customers mentioned concerns about the cord length and connectivity, while others had issues with the fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,049 reviews
  • Rated 4 out of 5 stars

    Great for the kids

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decent affordable headset for the kids pc. Nice to be able to replace the mic for cheap.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beatify. Design. Elegant. Conform and incredible. Audio and sonido

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfortable fit and sound works as intended .. Bought an additional one for my Brother he's pleased as well ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yeah!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Clean and crisp sound... nuff said. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good sound and mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well overall and I would suggest them. My only complaint is that the sound crackles occasionally when connected through the USB remote on my PC. Direct connection doesn't seem to cause problems, but the USB connector seems a little off sometimes. They're also a little tight if you have a big head like I do. They took a while to get the right fit but they're really comfortable now.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headset

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Been using for this headset for years before my old one gave out and decided to get another of the same one because its just that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blocks out noise very effectively and provides good voice capture. Use them primarily for work, withva little gaming on the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. The mic sounds a bit off but eventually others will get used to it. I’ve dropped this a ton of times and it’s working perfectly still

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This absolutely rocks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could wear this headset for two days straight and forget that I'm even wearing them. That's how soft and comfortable they are. Fantastic sound and can be used on mobile. Even on mobile it maintains fantastic quality of sound and surround sound. The mic however is absolutely dreadful. I've used the Logitech G430 for over 4 years and I prefer the mic on the Logitech G430 more than this on the HyperX, but the audio and build quality beats the G430 by a LONGSHOT. I use a Blue Yeti for microphone purposes instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cloud 2s

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can wear them for hours and the sound quality is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these better than turtle beach and for the price better than astros

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality build and everything works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time is the charm I guess. The first 2 headsets which were afterglow and turtle beach either the chat feature did not work or compatibility issues with my Xbox one s. Not the case for the hyper x headset. Durable build, work straight out of the well designed box. They might not have the same sound as the $150-$200 range headsets but for $60ish they work for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Betsy comfy ear muffs mic pics up nice no distortion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starter pack for clear sounds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has interchangeable leather and cloth ear cover. 7.1 surround sound makes even steps of the enemy bearable. Mic wise 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, light weight, they don’t hurt your head like some. Also have great even sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves his new headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this headset to my son for his birthday and he loves it. The sound is clear and it looks much better made that the one he had. His only complaint he had was that the microphone doesn't swivel up out of the way, you just push it up. Not a problem, just different than what he was used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel comfortable and the sound is pretty good. Not a huge fan of the surround sound option on it. There’s also a bug for on the mic with Windows where you won’t be able to adjust the gain until you install a new firmware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase works great on pc and ps5, mic quality is great and the audio is very good for a gaming headset, especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent headset for everything I use it for. It's got 7.1 surround which is needed for gaming, in my opinion. The bass quality isn't what I expected, because the normal Cloud headset had exceptional bass. That's really the only thing it lacks, but for $99 this headset is everything anyone could ever need .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for making educational videos for school e-learning. The microphone on the furnished laptop is only good for close up videos. These work perfectly. When I review the videos I have made, I can hear them perfectly. These are exactly what I needed.

    I would recommend this to a friend