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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,654 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many different gaming headphones but these are by far the best I have ever owned. I would recommend these to anyone wanting a exceptional set of cans.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My BF loves it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend for Christmas after it was recommended to me from a Best Buy worker. He loves it and has had no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and good game for kids and fun games for you to go to buy them all you need is it good bro you need more money to buy the stuff bro lol you don’t need it to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. I’ve had this for a little over a month. So far they have been the best I’ve had. Very happy I bought them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great starter headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price. Sounds amazing with Dolby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter so she could play fortnite with her brother. She loves them. They are amazing for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yooooooo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and awsome there the clearest headphones ive ever heard from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Excellent Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is only one thing I don't love about this headset which is that over a long period of time (1 1/2 years or so) of daily, multiple hour use (and this has only happened to two of the six I have owned) the mic seems to get a hum that other people can hear on their headphones when playing with you. Everything else is fantastic which is why I and my family have used these since they first came on the market. I always get the Best Buy 2 year warranty for just in case (because you never know with kids) and have used it. Totally worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred sound controls on either of the ear pieces than on an inline cable. Sound and mic quality are excellent. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, nice features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use headphones with good build quality. My only complaint is that the microphone needs to be removed entirely if you wanted out of the way of your mouth for instance if you are going to eat

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Headphones good for price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, but really limited by the fact that it was wired. The customer service was so-so.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Game Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a suggestion from on of the Geek squad guy and a good one very comfortable, can wear indefinitely sound separation if great. The base is the best reason for 5 Stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My daughter and I have these

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and bass I use this for both OC and my PS4 and it works great plus the mic pops out if you don’t want to use it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great new headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement headset for my gaming purposes. This headset is great that it is lightweight and you can detach the mic if you want to connect the headset to your phone too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    quality and comfortable headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear for long periods of time. The cord to attach to the computer is better quality than other brands in that it is protected and made to withstand prolong wear and tear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it. Nice quality for the price. Better than some others we have purchased in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad for $79.00 (on sale)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok for the money. Aluminum frame/durability 5 stars. Solid bass and sound: 3.5 stars Versatility: (PC, Xbox one, PS4) : 5 stars I wouldn't have pay full retail. The bass is not there. But for about 80.00? look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Handy for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, I like that I can adjust volume without having to go through my settings. The Mic it's nice to because it muffles out background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this headset for almost a year with Discord and for Twitch streaming. One of the best entry level headsets a gamer can get.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great started headset... and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes my game playing to a whole other level I never thought possible. I’ve never owned any gaming headset before great buy for the money. Xbox one/mobile

    I would recommend this to a friend