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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3653 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,653 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    a good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them better than Turtle Beach products. comfortable on the ear, sounds awesome. Has a detachable mic and came with extra ear foam pads, Built well. I've had mine for a while and only the cord is twisted a little bit. Still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones to go with my son’s game system I bought him for Christmas. Excellent quality, and fast delivery. Solid work Best Buy!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset for home office too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a softphone UC compatible. Loved the way it works for me

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset. I can wear this for hours without my ears or head hurting. I would buy this headset again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mic issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing. I just have trouble connecting it to my remote whenever I plug it in they cannot hear me sometimes the mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Gaming Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my decision I replaced a turtle beach headset which I thought was a good unit but it broke in half after two years worth of use. The Hyper X Cloud II has exceeded all my expectations. I highly recommend this headset.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    I really enjoy this headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this headset, only thing that it’s really missing is bass. Other than that its pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!!! Bought for gift and my son loves!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift and my son loves everything about it!!! He has not taken them off not disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ovverall no problems, good audio, i use with pc, easy to set up. the 7.1 audio doesnt sound good i just leave it on normal mode

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Durable and effective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and useful. Great for gaming and any head phone needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are noise canceling for sure! I can’t hear my toddler screaming for another round of kangaroo song for nothin! Definitely great quality for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    Comfortable Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I have ever wanted on a set of gaming headsets. A 7.1 sound card and adjustable mic! They also come with adjustable ear cuffs from leather to soft fabric!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great features for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the kids love it playing Fortnite. Haven't had a lot of time using it, but we are very happy with the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, clear sound quality. Really let’s you experience the game. Microphone also provided quality communication enhancing play

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very load love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the microphone and the headset I can set it as loud or as low as I like when I have him loud I can hear him even when I don't have them on love them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Broke easily but company replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wire for the headset broke within 2 weeks of owning.. took another 2 weeks but finally the company agreed to replace it. Good sound and comfortable though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound. Quality build. There’s no mute button or volume control, so make sure to have Xbox adapter for those features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all the sound was Great in the quality is awesome I dud returned mine for a glitch but will be getting a another set

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HyperX-Cloud II

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cam quick work better than i expected .in fact they worked so good I bought my wife a set and she loves them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For I play game online and meeting with friend and my education online classes. Sound and quality well done

    I would recommend this to a friend