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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,654 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality, headset broke after one year of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For my son not me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my son. HE LOVES THEM!! He uses them mostly for gaming, but they come in handy otherwise too! Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Comfort + Usefulness -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was very comfortable that’s about the only thing good I can say about it. They do not come with an controller adapter so you either have to buy one separately or plug directly into the Xbox in order to control the volume and chat mixer. If you don’t plug directly into the box and plug into your stereo jack on the controller there’s no way to control the audio settings, you have to go into the option menu every time. SUPER LAME! I mostly play Pubg, COD, Fifa and 2k so while playing sports game I like the chat volume high and the game volume low but when switching to the shooter I like them to be more of an equal mix so I can other players approaching while still being able to communicate with my team or squad so to have to go into the audio options everytime I switch to a different a game is ridiculous. If I was playing at a desk it would be fine having the cord there but I play on my living room tv so there’s a lot of foot traffic there and to have a chord dangling there is asking for a trip and having the console take a tumble. The sound wasn’t anything special and there wasn’t any special features that I would consider must have. Personally I wouldn’t buy this product again just seems to outdated and not up to date with the current world of gaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter headset. Last a very long time and the sound quality has gone done at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes. Do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever owned. Noise canceling works great, the surround sound is fantastic, fantastic mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice affordable set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set. Nothing fancy. No issues to report. Serving their purpose well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than the other alternatives at this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the biggest perk to these headsets lies inside the fact the frame is a good set of headphones with a removable mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good price. But it needs stand to hang it.so I bought a hanging stand. Anyway this sound is good and speaker also is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, cost was acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son’s bithday. He loves them and no complaints. Seems to be made very well so thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    A great headset but not for everyone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great headset but it didn't meet my needs. The head cups were swappable but the process was difficult. It almost felt like I was gonna tear the earcups. Other then that struggle the headset did not fit comfortably. In summary the audio quality was a 10/10. It has a microphone that you can take off if you don't want it. You also have a surround sound usb dongle. Though comfort for me was a 6/10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, wouldn’t buy anything else. Great sound, great microphone and cannot heat any outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset for the price. On my top 2 best headsets. Recommend for gamers who want to hear enemy footsteps

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best gaming headset hands down!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality materials used for these headphones! The audio is amazing! This headset feels light when wearing them (compared to other brands) so I can wear them for hours without felling fatigued.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my 10 year old son. He loves them and they are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I own I use it everyday I don't know how I was ever playing games without it - it's amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset. Works great for shooters. You can hear your surroundings and it works on both ps4 and Xbox One

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daughter Loves Them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves them. Great headphones for the price. Good build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyper x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX -cloud look pro wired gaming headsets very good condition and good sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Home school life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and comfortable for gaming at at home learning during this pandemic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its wired so no need to worry about charging. Provides great audio and has an excellent microphone as well.

    I would recommend this to a friend