Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the iSP6 SmartPlug's ease of use, compatibility with smart home systems like Apple Home and Google Assistant, and its relatively low price. Many appreciate the remote control and scheduling features, enabling convenient operation and home automation. However, some users experienced connectivity problems and found the plug's size to be somewhat bulky. A few also reported issues with the mobile application and firmware updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 716 reviews
  • Pros mentioned:
    Setup
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Outstanding and Easy Set-Up With Limitations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed 9 such devices. The set up was easy. Love it. We also purchased one of the Outdoor SmartPlug. Setup took a few tries and after a heavy rain is shorted out. So would not recommend the Outdoor SmartPlug. Only other negative was the app. Easy to set up on any device sharing the same Apple ID. But on one of our devices using a different Apple ID never could get the app to work. Called iHome help line with no luck. So used "SmartThings" app as a work around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Easy to set up, Work Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and work great for turning items on and off remotely. I use with my iPhone and it works with Siri to turn on and off also. They also let you set a schedule to turn something on or off at certain times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works just as needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to hook my lamp up and use it with Amazon echo. Did not have any problems and set up went just fine. I recommend using with an apple device just because set up is supposed to be even easier with those.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for your feedback we greatly appreciate your review. When you are ready to upgrade your Echo, check out the iHome iAVS16. You will not be disappointed. iHome

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does what it needs to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good power plug to control from a smartphone. It works very well, however, the manual override is on the left only (as you look at it), so if you need to take control manually, take this into account.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      We appreciate your review. Thank you for sharing your input. iHome

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    It’s super

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to setup and works with Alexa and my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Worked as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This summer we used two of these, one to turn off the air conditioner after the room cooled for sleeping and one to turn on the fan to keep it cool. We control them through an Amazon Echo.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for the positive feedback... We aim for Customer Satisfaction. iHome

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Decsent product for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple WiFi enabled wall socket to be able to be controlled with my iPhone or Amazon echo dot. This product allows for both. So it’s wa good value for what you need it to do.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for your positive review. We appreciate Customer feedback. iHome

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    worked great with my goggle Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first a bit confusing on how to make it work. but once the app was downloaded I was on my way. I use it all the time with my goggle home and am very happy with it.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      We appreciate your review. Thank you for sharing your input. iHome

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Ihome smart plug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug works great with the Amazon dot. The only problem I had a first was the lights would not go off with the rules in the app but an update fixed the problem.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      We apologize for that minor inconvenience and thank you for taking time to review our product. iHome

  • Pros mentioned:
    Ease of use, Price
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great item for Smart Home beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Competitive pricing for the Smart Home beginner. I had a couple of connectivity issues but troubleshooting was easy and fixed the issues.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for sharing your positive input. iHome

  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the app and how you can turn light on and off when you arent even home. I love too how you can set it to come on and off at certain times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For simply home automation these are great. I have multiple home automation products, but these are good starter pieces for lamps, etc. Turn on a lamp upstairs when your not home, etc. I would recommend these for lamps and other simple “on/off” applications.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for sharing your awesome iHome experience. iHome

  • Pros mentioned:
    Compatibility, Ease of use, Price

    Rated 5 out of 5 stars

    For Xmas lights

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Hooked it up with my Alexa, and smart hub. For the price a great purchase. For the time I used it, I never had it not work on command.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Echo Companion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to plug in my Christmas tree lights. Easily paired with the Amazon Echo which made turning the lights off and on as easy as saying “Alexit tree on (or off).” Will be picking up additional ones for other purposes around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with HomeKit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously upgraded some of our switches with Lutron Caseta and it was so nice to have access to control the lights from our phones. So I wanted something to control our lamps. The iHome plugs were very easy to set up with the Home app on iPhone. I didn't really even use the iHome app, but downloaded it later for a firmware update for the plugs. If you have an Apple TV 4th Gen or iPad, you can set up home automation and have the lights turn on at sunset or turn off when you leave a room with another internet connected device. Overall, I am very pleased with them.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for being a loyal iHome Customer and sharing your experience. iHome

  • Pros mentioned:
    Price, Remote control

    Rated 4 out of 5 stars

    Easy to use, setup directions could be better

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good playground, directions were lacking, but managed to get it set up. I use it to run a water distiller, so I can turn it on and off remotely. I do not need to be on the homes WiFi to do that. Meets my needs and it was inexpensive. I currently am using an iPhone 11 Pro

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug comes in very handy We have attached it in our living room Allows us to turn on and off the light without moving from bed.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Glad you are enjoying your smart plug experience. iHome

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Truly easy for a novice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brightens up the room. Ease of use and operation. With the Alexia app it brings a room to life. Get one and plug it in.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    works but.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as I expected. however I lost internet one day and I had to go in and reset everything for it to start working again.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Almost a 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well as my summary stated this product is almost a 5 star. Works as it says- plays great with Home kit. Great at scheduling. Only issue I have is if the power goes out for an extended amout of time they don't resync with my wifi router- at least they don't until I unplug them and plug them back in. Regardless I would buy more and have.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for sharing your iHome experience. iHome

Sponsored