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Customer reviews

Rating 4.8 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the iMac's ease of use, impressive screen size, and strong performance as significant advantages. Many appreciate its sleek design and convenient Touch ID feature, while some users express a need for more ports and potentially more RAM or storage. The setup process is also frequently praised for its simplicity. A few users mention compatibility issues with certain older devices or software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 991 reviews
  • Pros mentioned:
    Performance, Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    High quality display makes it worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our 2012 Mac Mini that was no longer receiving updates but otherwise worked well. This iMac is a speed demon for everyday tasks. TouchID is great for purchases and quick logins. The display is better than any regular one you can buy under $700. In the pic, you can see reflections that look purple, but when the display is on, we never get a glare. We also appreciate that the keyboard and mouse are rechargeable. We’re over 1 month in and still not in need of a recharge. Our old Magic Mouse would use 2 batteries every week if left on. We’re supplementing the onboard storage with a 2TB SSD drive to hold our photo libraries. This makes the relatively small 512GB that came with it workable for us. If you have big photo libraries, research how to move them to an external drive and save the money. Just make sure it’s a fast SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    iMac Purchase and Transfer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a wonderful deal on the purchase of this iMac because it uses the M1 chip vice the new M3. We saved $650.00 off the purchase price, plus we purchased the $179.00 Geek Squad coverage that included Apple Care. The Geek Squad transferred all of our data in the store from our old iMac to this one in a little over one day. We couldn’t be more pleased. The transfer has been nearly flawless and the glitches that we encountered when we got it home were quickly resolved using Apple Support. All of our email systems (my wife and I share this machine - I use iCloud, she uses AOL) including our address books and saved emails are all in tact. No photos or other important documents were lost and all of our previously used apps are in tact and working. We could not ask for a better purchase and transfer experience, plus this machine is running much faster than our previous one. This is our third iMac and I can’t imagine that the new systems with the M3 chip can be much better than this one for the price we paid. Our only regret was the absence of a USB Port, but overall we couldn’t be more pleased. Thank you Apple and Best Buy Lawrence, KS.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance, Screen size

    Rated 5 out of 5 stars

    Worth the price, excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display and perfect monitor size! Purchased mind for graphic design and marketing use. I also play a few games that run perfectly! I am in love with the design and capability of the device! Definitely an investment, but I know I will be using mine for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent purchase of the 24" iMac with Retina 4.5k display and with Touch ID is exactly what I was looking for. It's not too big or too small, FAST, and tons of features, which are very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Wonderful Product and Exceptional Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I would like to commend Best Buy. The sales associates I spoke with were so nice! The guy in computers, helped me find and order what I wanted because it wasn’t available in store. Now for the computer…I expected it to be amazing because I was replacing a 2015 model. Let me tell you, it far exceeded my expectations! The color is beautiful. The images on screen are sharp and vivid. I was able to seamlessly move my information from my old Mac to my new one. Processing power is amazing! My only complaint is that the keyboard doesn’t have a tilt option. That was easily remedied with a coaster under the top of the keyboard.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    24"iMAC Apple Newest Model 2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 12-year old iMAC and needed to upgrade. I did my research and when I read the specs on the new 24" iMAC, decided this was the perfect time to upgrade my computer. I love it and am very satisfied with my decision. It is very similar to my older iMAC, but with more bells and whistles and very user friendly. I selected the 512 GB model for maximum storage and I have 4 ports on the back which is very convenient. Great speaker sound! Another plus is that the keyboard and mouse are quickly charged from the computer instead of using batteries. The only drawback is that the ports have been upgraded for the smaller new cables and I am not able to charge my older devices from my new Mac or plug in my external hard drive because they all use the older cables with larger plugs. Overall I am thrilled and Best Buy matched the price of a competitor, so I received an excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My First IMac And I Love It!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this new IMac! Definitely different than my HP AIO but I have now owned it for 18 months and I am still very pleased with everything about it. I have owned Apple products since the beginning of time but never purchased an iMac until this one and I sometimes miss my HP Windows Desktop but I will keep the IMac and continue to familiarize myself with it. No complaints and is still working great after 18 months with no issues whatsoever. It has also been great for gaming as well! I will definitely be upgrading to the new M2 version.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Expensive but it’s Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is pretty good, just wish Best Buy would allow more customization. The Apple Store gives you the ability to add a track pad and additional ram. You can’t do it at Best Buy they only have a few different preconfigurations. The iMac is fast and quiet and recommend the product but if you want to customize it go to Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    I mac m1 8gig 500gig ssd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as it should a few programs want work on it but it’s so new might have to wait for some programs . But the m1 chip works. Great hood sound Web cam is nice cool color . It’s ok for the price . My first mac love the size of the screen .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been a Mac person, but I happened to inherit an old iMac and fell in love with the sleek design and large beautiful screen. When it got too outdated to run old programs I decided to take the plunge and replace it with the newest version. It runs so smoothly and has that same beautiful large display screen. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Great for students and everyday use.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the slick look that it has, works great for any student in school. Loved it so much that I need to purchase a second one. 100% would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    AMAZING purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing. Coming from using a laptop for the last 15 years for school work, the PC is so much better! Screen is large enough to have multiple tabs open for research and writing. Easy to set up. Easy to get used to. The keyboard and mouse it comes with work great and I see no reason to change either any time soon. Beyond satisfied. Wish I bought it sooner! 10/10 Also, I play Minecraft with my son on it and the graphics are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like This Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Windows guy from the beginning, I decided to switch to Apple. Since I do most of my computing at a desk I chose the 24" iMac desktop. It takes a lot less space on my desk than the other desktops I have owned. Learning the iMac OS hasn't been too hard ( I bought a dummies book). I have an iPhone and after seeing how it links to the iMac, I have also purchased an iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    A BIG UPGRADE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the 2015 iMac, and I have to say that this far exceeded my expectations. The M1 is powerful, and the size is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this!! ❤️❤️❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the green color and I LOVE how pretty it is ❤️ The cords are even green although with the keyboard and mouse! It was really easy to set-up (I do have multiple apple products), and was able to simply download the information that I had on my laptop over. The screen quality is fantastic and it's so much easier to work on the larger screen (my laptop was an 11" screen).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Photograher’s Dream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding platform. I’m a photographer and I could not be happier with my IMAC. It runs all my editing software efficiently and the display is superb! It is as essential to my photography as my camera.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer at a Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great desktop at a great Value. Got a great deal on an open box unit (excellent condition), it came with the original box and all the accessories. iMac came in like new condition, could not find a single flaw. The M1 chip still zips through all task you throw at it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    IMAC for radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this iMac and its components run at a speed that meets my expectations. I work for radio and I have to edit audio and video therefore I highly recommend this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Computer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iMac Apple computer. I bought this computer last month and I haven’t had any issues to report. The computer is awesome, starts up very fast and the Bios loads up quickly. No need to connect it through Ethernet it connects with your WIFI right away. The Retina display is excellent, I bought the 24 inches the size is perfect! Highly recommended!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome IMac

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iMac desktop. I have had numerous iPads and iPhones. I love the ease it was to use a desktop thats compatible with all my apple devices and Apple ID/account. It’s like a one stop shop. I can do more thing with my desktop than my iPad.

    I would recommend this to a friend
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