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Customer Ratings & Reviews

Your price for this item is $5.49
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The comparable value price is $14.99

Customer reviews

Rating 4.3 out of 5 stars with 1385 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the 20' Headphone Extension Cable and Adapter Kit's length and sound quality, frequently citing its compatibility with various devices and good value for the price. The included adapters are also a plus for many users, who find them helpful and easy to use. A small number of customers mentioned the weight of the cable as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,385 reviews
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor connectivity. Sound like coming out of a can. Junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cable connections did not make good contact causing a crackling sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful quality - audio echoes and is faint, can't use this for anything.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the wire wasn't coiled but other than that the cable did what it was meant to do

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't use the cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't review as I only bought the pack to use one of its Jack's.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t work at all and I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and go to a music store if you need one of these.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! I'm sad to read that you had a bad experience with the headphone extension cord, Please remember that you have a 15 day return/exchange period directly with Best Buy that you can always apply by taking the item and the purchase receipt to your nearest Best Buy store. -Elsa A. Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality item. Length is incorrect and the item is overpriced!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I got a bad cable. When I used it only one side came through.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! Thank you for taking the time to write a review about this adapter. If there is anything we can help you with, please feel free to get in touch with us. Best, Fernanda B. Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap cables = cheap cables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cables seem to be good build quality but sound is terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lots of hum and static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of hum and static if the cord is moved around

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs adequately. A little more expensive than I had hoped

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the headphone extender cable and its adapters enabled me to plug my iPad into an existing sound system, it did not work entirely as expected. The music (instrumental) portion sounded okay, but I lost the vocals - the lyrics of songs were barely or totally inaudible. ???

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor. cord too heavy for plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very poor. cord too heavy for audio plug. broke in two weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When stretched the cable just broke. Very poor quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not meet standards !!!!!!!!!!!!!!!!!!!!!!!!'nn

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only "long" cord in stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calling this a "20 foot" cord is a bit optimistic. Without stretching, this cord is maybe 7'. You really need to pull, but it is inconvenient to use. Also, fairly heavy for its usable length.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Adapter stopped working shortly after use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a few of these in a pinch. The adapter to quarter inch worked for a day and then stopped working after a day. I guess that's what I get for buying Insignia.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! I'm sorry to hear about what is going on with your cables that you mentioned. I'd recommend to have them checked out by the Geek Squad at your local Best Buy since the Geek Squad does offer support for the product during the whole manufacturer's warranty. - Brian Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Doesnot work with my headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this item on my headphones. It did not work. It might work for other headphones, but for me it did not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality loss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done but sound quality is lost. If you are looking for Hi Fi extension cable this is not it.

    No, I would not recommend this to a friend