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Customer Ratings & Reviews

Your price for this item is $5.49
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The comparable value price is $14.99

Customer reviews

Rating 4.3 out of 5 stars with 1385 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the 20' Headphone Extension Cable and Adapter Kit's length and sound quality, frequently citing its compatibility with various devices and good value for the price. The included adapters are also a plus for many users, who find them helpful and easy to use. A small number of customers mentioned the weight of the cable as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,385 reviews
  • Rated 1 out of 5 stars

    Connection problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection problem from head phone to cable. I have to pull the male just a little bit out of the female to get a connection and it's vary touchy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for reviewing this cable, I'm sorry to hear that the set is not working properly, please feel free to contact us at https://www.insigniaproducts.com/contact-us so one of our agents can check for any options to resolve this matter. Sincerely, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very disappointed in the quality of this product. I wanted to be able to listen to music while playing my drums, but I needed an extension for my earbuds. I thought this would do the trick, but the sound quality is terrible, especially with the higher frequencies.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! I'm sorry to hear that your headphone extension cable is not giving you the sound quality that is supposed to, remember that your can always take advantage of Best Buy's 15 day return/exchange policy in case you're not entirely satisfied with the product. -Elsa Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    product was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product worked ok the description on the package left a little to be desired,

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review this extension cable, I'm glad that your product is working as we expected, we also appreciate the feedback you're providing, that way we can take care a little bit more over the package information that we may need. Sincerely, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not a clean connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fade in and out, with static caused by connection pins.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Look carefully first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is more about the store than the product. When I got home I realized that the package had been opened and the two adapters that were supposed to be in there were missing. Very frustrating...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I'm sorry to hear about the missing adapters in your package, but I'd recommend you take advantage of Best Buy's 15 day return/ exchange policy and swap it out for a different unit that includes the required adapters. - John Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    20' Headphone Extension Cable And Adapter Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 20' cord is only about 4 feet long unless you stretch it out all the way, but who is going to do that while watching TV, and the sound is bad. I can hear the music, but the words are very faint.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much submitting your feedback about this wire, I am sorry to read this wire did not meet your expectations, please remember that Best Buy offers a 15 day return period that you can take advantage of. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Noisy, but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable introduced a noticeable hiss and buzz. I replaced it with one from Guitar Center. I wouldn't recommend it for anything, though it's possibly mine was simply defective.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN YOU HAVE THE CONECTIONS IN THE SOUND STARTS CUTTING POOR QUALITY. TERRIBLIY MADE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box item and came without adapters . Could not use so returned item..

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to comment on this adapter. The reason the adapters were missing is because open box products have a lower price since they don't have all the parts inside of the package. However, I am glad to know that you took advantage of the return period that you had with Best Buy. Regards, Sarah T. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No where near 20 ft.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cable but even stretched to its maximum it is nowhere near 20 feet.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review this cable, I'm sorry to hear that the distance of your cable seems to be not right, please remember that you can take advantage of our 1 year limited warranty with your receipt at your nearest Geek Squad. Regards, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Length

    Rated 5 out of 5 stars

    Great extension cord for most headphones and heads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The twenty foot extension is great. Most headphone cords are not even close to that length. The adapters add virtually universal connection compatibility. Money spent on this is well spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this extension to connect my headphones to my guitar amp and this cable works great for that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality, Poor Functionallity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, but I bought this cable because of the good rating and good reviews, but I am certainly disappointed. 1. It states the cable is 20 ft, however, don't think you can use it for a longer distance than 6-8 ft. The coil simply pulls your headphones off your head if you try to go further. 2. The quality of the electrical connection is really poor. Utilizing the cable really reduced not only the volume but also the sound quality enormously. Keep looking for an other cable, I am returning mine to Best Buy tomorrow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful product at inflated price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in an attempt to listen to albums across the room from my stereo - what a horrible waste of money. The adapters included were BOTH either manufactured without any quality control or had been zapped with high voltage and shorted to blazes and back - both completely attenuated the high end of the signal and introduced completely unacceptable noise levels on the low end, to the point of garbling the midrange. The cable itself was so tightly coiled that it was essentially impossible to get 10' of extension out of it, much less the advertised 20' - and the extension attenuated signal so badly that I was required to crank the volume control to the stop in order to get any sort of audible signal out of my 'phones. This is coming back to the store tomorrow, and I will be buying a better quality cable from an online vendor instead!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Length

    Rated 5 out of 5 stars

    Great cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a cable to extend a headphone connection for a dorm room and couldn't find it anywhere locally, until I checked Best Buy. Should have gone there first. The cable worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. No issues with this cable. Much cheaper than some of the options out there. Why pay more?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended headphone cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't hear my tv and I didn't want to bother my room mate.. This cord fixed that issue.. It came with assorted sizes of connections and the cord is very strong..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tip of 3.5mm adapter broke on first use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tip of 1/4in to 3.5mm adapter broke off inside aux jack of amplifier on very first use. No extra stress or weight was applied to the adapter, happened when pulling it out of the jack. Ended up using a paperclip with superglue to get the broken tip out of the jack.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These work great, just what I wanted.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these head phones. I use them while my wife is giving a piano lesson. I get to watch a show and she gets to teach a piano lesson with no interference from either of us to the other.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective JUNK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it yesterday. Tried many times on multiple devices and systems. The left channel is silent; never came on. The various adapters, wobbly, do not connect accurately, This thing is pure junk. I definitely will NOT recommend this to friends, relatives, or strangers.

    No, I would not recommend this to a friend