Customer Ratings & Reviews
- Model:
- NS-MGC600BK2
- |
- SKU:
- 6463071
Customer reviews
Rating 4.6 out of 5 stars with 991 reviews
(991 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Three weeks of awesomeness
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up on Black Friday and have only had it for three weeks, but it has been AMAZING. I have minor back issues and have used this chair every night and it has been great for my back pain. My wife also has begun using the chair and she is thoroughly impressed. I would say my favorite things has been the quantity of the chair, the many different massage types and the quality of the massage. I would HIGHLY recommend this for those looking for a 3D chair but don't want to spend 4k to get one.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Recommended 100%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Everything works beautifull. After a long day at work!
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Great Chair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beside the popping when elevating up, its a wonderful and beautiful chair, great full body massage and the way it tighten up of your calves is amazing. I give it a 98. Besides the popping.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're glad to hear you're enjoying the chair and that the full body massage and calf compression features are meeting your expectations. It’s great to know it delivers such a positive experience overall. We appreciate you mentioning the popping sound during elevation—your input is valuable and helps us identify areas for improvement.
Keith | Insignia Support
- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Great massage chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially hesitant in my part since Im used to do a manual human massage, but when I tried it, no day i wont sit and do a massage. this does its purpose at the comfort of your own home. I like the diffent settings and many diffent massage option and it is a 3D massage. all of including my kids love it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Slagyr,
Thank you for your wonderful review of the Insignia™ 3D Zero Gravity Full Body Massage Chair! We're thrilled to hear that it has exceeded your expectations and become a daily part of your routine. It's great to know that you and your family are enjoying the different settings and massage options. Your satisfaction is important to us. Enjoy the comfort and relaxation it brings to your home! Patricia | Insignia Support
- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Just Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the chair. I use it every day through several 20 minute pre-programmed cycles. It adjusts to the pressure you prefer. So relaxing from neck to feet. Very good relief for the musculoskeletal and nervous systems. It relieves muscle tension and brings deep relaxation.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're thrilled to hear that you love the chair and use it daily. It's great to know that it provides such effective relief and deep relaxation for you. Your satisfaction is our top priority.
- Carl | Insignia Products
- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Good chair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a quality chair at a good price. I was able to secure it while on a sale and was pleased with the quality and features it had to offer.
I would recommend this to a friend - Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Fantastic purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got as a gift for my dad. He hasn’t stopped talking about it. Also the Bluetooth feature works great as we connect his TV so it’s like he has surround sound for his chair! Also assembly was easy to setup out of the box. Had it ready to go in about 30 min.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic to hear! Thank you for sharing such a positive and heartwarming experience. We're thrilled that your dad is enjoying his gift so much and hasn't stopped talking about it. It's wonderful that the Bluetooth feature is working seamlessly, providing him with a surround sound experience for his chair by connecting to his TV. We're also pleased that the assembly was easy and that you had it ready to go in about 30 minutes. We strive to create products that are both enjoyable and user-friendly, and it's rewarding to know we've achieved that for your dad. We appreciate you taking the time to share your delightful experience. Keith | Insignia Support
- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Great Purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Chair! I really love the preset massage option each day after work I do the Office Refresh. Just helps to loose me up after desk work all day. My teenage loves the sports refresh after a long day of games! It is large and definitely worth paying for delivery and install.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review! We're delighted to hear that you and your teenager are enjoying the Insignia™ 3D Zero Gravity Full Body Massage Chair. It's great to know that the preset massage options, like the Office Refresh and Sports Refresh, are helping you both unwind after long days.
We're glad you found the delivery and installation service worthwhile. Your feedback is much appreciated, and we hope you continue to enjoy the relaxation and comfort this chair provides! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Size
Rated 5 out of 5 stars
Just buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW, this is a complete massage experience. Back, feet and arms. I enjoy a good foot massage and this one gets the job done. Zero gravity setting puts you in a comfortable position. Great adjustable settings for those who like more/less intensity. If you regularly pay for massages, this will save you money in the long run. Note: It is a BIG chair and HEAVY. Make sure you have the space. Basically the size of a loveseat type small couch.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
No regrets
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my chair, best investment ever. I started a new job and my back was hurting me every day, but I got this chair and it’s been a smooth ride since.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .MichelleT, we love hearing this! Starting a new job can be tough on the body, and we’re thrilled the chair has made a real difference. Here’s to more smooth rides!
— Shiela | Insignia Support
Rated 5 out of 5 stars
The best massage chiar I have ever tried until now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This massage chair has almost all the features to make one of the top ones. It has a lot of options and programs, plus manual modes and adjusting the intensity, width, area, etc. The material they used feels very fine and comfortable, even though it smeeled pretty strong until "broke it in".
I would recommend this to a friend- Pros mentioned:Massage quality
Rated 5 out of 5 stars
My favorite piece of furniture to date!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this chair for two months now, and it is incredible!! It’s not the prettiest chair, but its function far outweighs the esthetic! This chair is worth every penny! If you have back spasms this chair will do anything from massage to stretching you!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiastic feedback. We are thrilled to hear that you find the chair incredible and that its functionality exceeds your expectations. It's great to know that it provides effective relief for back spasms through its massage and stretching features. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to provide you with high-quality products.
Keith | Insignia Support
- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Money well spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been paying for a monthly massage for a while now. Monthly payments for this chair were very close to the same amount. The chair is not as good as my massage therapist, but the chair is every day! Foot massage is very good. Calves pretty so so. Nothing for hamstrings. Back, shoulder, neck and glutes very good. Arms and hands so so also. Kneading motion feels great, tapping can be a bit intense against hard spots on the body (spine,pelvis). Have not tried all the preset massages yet, but like all the ones I have used.
I would recommend this to a friend Rated 5 out of 5 stars
Helpful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a cleaning business for 10 yrs now and my body is feeling it. I have been paying for a monthly massage for years. I bought this chair when it was an excellent price! I use this chair sometimes morning and night. It has relieved my daily aches and pains. It’s also helped with circulation. I do wish it had air pads and rollers in the thigh area. I also wish it had heat in the hand and arm area. I’d recommend this chair. Delivery was great!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Treat yourself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent investment in the massage chair
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Necessity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting almost a month for installers to come back and set chair up, it is discovered it will not fit through my basement door. Settled for it being placed in my living room. Husband and I tried it out and hands down, it was worth the wait. Customer Service is sending out technicians to disassemble chair and place it in hubby’s man cave!!! Hubby is a truck driver and often experience many aches and pains. This chair is wonderful!!
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Size
Rated 3 out of 5 stars
Works, For smaller people.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but just too small. When fully extended going flat. Just not long enough for my height. 5’10” and feels constrained for full length. Cant massage feet and neck at the same time. Either have to bend and remove your legs if you want to use the neck massage. Was a great value but it’s not big enough for my comfort.
No, I would not recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Well needed massage!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has so many features! And if you dont like one of the massagers, you can turn it off or adjust it in some way, and save that configuration for later. I have sciatica and just sitting in some chairs is uncomfortable, but i gotta say, this chair feels comfortable just to sit in! Which is a huge bonus. Speakers arent bad, just dont expect bose quality, but that is barely a negative! Highly recommended! Especially when its on sale!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely, love this chair. There is nothing like playing my favorite video games and getting a massage at the same time
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Great Massage Chair!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Bought this for my wife for Mother's Day as a deal of the day and she absolutely loves it. For the price, it was a no brainer and absolutely a great value. The team delivered and put and performed the set up flawlessly. The chair is high quality has a wide variety of modes and is even comfortable for me at 6'5". The massage is firm and does a very nice job.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience! It’s wonderful to hear that the massage chair was a great value and that the team delivered flawless service. The wide variety of modes and comfort, even for taller individuals, is definitely a plus. If you have any other feedback or need assistance, feel free to reach out. - Carl | Insignia Products















