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Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 991 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    A must half for any active family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money spent this holiday season! My whole family enjoys using it. Now I can golf and weight train in the same day and it doesn't matter which activity I do first. Doing 20 to 40 minutes a day is all I need. I also enjoy doing a 20 minute massage right before bed. It really helps you relax and get a goods night sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Massage chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iove this chair. The best purchase ive ever did this year! Highly recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MarlouB,
      We’re thrilled to hear that you’re loving your massage chair! Knowing it’s been your best purchase of the year truly means a lot to us. We designed it to bring comfort, relaxation, and a touch of luxury to your home—and we’re so happy it’s delivering just that. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just taking a seat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a awesome chair and piece of equipment, I am very pleased with this it fits a very necessary part of my fitness regiment

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ 3D Zero Gravity Full Body Massage Chair! We're delighted to hear that you're very pleased with it and that it fits so well into your fitness regimen. If you have any other comments or questions, feel free to reach out. Enjoy your relaxation time! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    A chair worth having in house

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal massage chair. The power this chair has to hit the knots I get in my upper and lower back has exceeded my expectations. When I have company over and they try it, they don’t want to get out of it. The heated back adds a very nice extra perk while getting massaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super relaxing!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a life saver, try doing 3 cycles without falling asleep-impossible! My wife and both boys all use this chair at least 4 days a week a piece. Have gotten our moneys worth!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that the chair has been a lifesaver for you and your family. It's great to know that it's being used frequently and that you've gotten your money's worth. Your satisfaction is our top priority, and we appreciate your support!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Masse chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since ive had this chair ive had no problems i absolutely love it for after work i used it almost everyday. Im a delivery driver that works very hard. This chair works great to help massage out the stressed of each day

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive experience with the Insignia™ - 3D Zero Gravity Full Body Massage Chair. We are thrilled to hear that it has been a valuable addition to your daily routine, especially after a long day of work as a delivery driver.

      It's wonderful to know that the chair is effectively helping you relieve stress and rejuvenate your body. Your feedback is invaluable, and it encourages others to consider the benefits of incorporating relaxation into their lifestyle.

      If you have any further comments or questions, please feel free to reach out. We appreciate your support and wish you many more relaxing moments with your chair! --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Comfortable and Soothing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, comfortable massage chair especially for the price. The leather is perfect. I can feel every rollers from neck to toe. It has a lot of massage type selections. I use the Bluetooth to play music for better soothing experience. Then it’s lights out for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    CHAIR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is,amazing i love this chair i use this almost daily

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the glowing review! We're thrilled to hear that you're loving your Insignia™ 3D Zero Gravity Full Body Massage Chair and using it almost daily. It’s wonderful to know it’s bringing comfort and relaxation into your routine—that’s exactly what we designed it for! We truly appreciate your support and hope you continue to enjoy every moment in your chair. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best item for a man that refuses to go to a massag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!!!! That is all. To have your hands feet and thumbs rubbing tour back at the same time while having magical music play at the same time = lights out. I have fallen asleep so many times in this chair I can't count. Best purchase i have ever made. I use it every day wether its in the mornings to wake up or evening to relax. Even worth the full price tag and im always looking for a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is great. Looks good, works perfectly, lots of options, Love zero gravity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Massage Chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the chair!!! Quality is excellent and comfort and support is great!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great value for the $$$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice entry level 3D massage. It is not the fanciest one on the market but for the $$$$, it has all the needed function I need. Use it daily and my parents like it too. The only complain I have is that at the end of the program, it does not go back to the “normal” position, has to manually adjust back.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not bad for $1199 on Black Friday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When compared to something like the Kyota M868 Yosei this is a weaker massage, maybe only 30% of what you get from the Kyota. I'd only recommend it if you can pick it up for $1199 like i did for black friday. It likely is better than any other chair at that price point. I rated it 4 stars because i got it at that price. At $2k or more, look elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the chair, lot of functions but easy to use. My wife and l lay on it everyday, after a long day walk and stand at work. It’s he’ll release tight and painfully muscle. Love the chair. We could not afford for a long time until found the good price at Best Buy. Love the chair. Thanks BB

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is over a month that we have used the chair and absolutly love this. In past we had 2D but this 3D has surpassed my expectations. Many pre-programed massages. Most loving programs for me are Office recovery, Comfort and Good night. Would recommend this chair any time.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Zero gravity chair. Good choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every different setting. From easy and gentle, to glutes and legs, to back, to deep rollers.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 3D Zero Gravity Full Body Massage Chair. We're thrilled to hear that you love every different setting, from easy and gentle massages to deep rollers for glutes, legs, and back. Your feedback is greatly appreciated, and we're glad that the massage chair is meeting your expectations and providing a variety of options for relaxation. If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team. Thank you once again for your review. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    ZERO GRAVITY FULL MASSAGE CHAIR REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful chair... makes you feel revived after a nice massage cycle!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with our chair. We are thrilled to hear that it helps you feel revived after a massage cycle. Your satisfaction is important to us, and we are committed to providing products that enhance your well-being.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    3D Wonder Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I bought in a long time. We use it daily and I can't imagine how we lived without it. It has everything you need, from the wide variety of settings to heat to surround sound via blue tooth. My whole bode feels rejuvenated and I go to bed so relaxed lately. No more body aches or headaches. This is an absolute winner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Chair especially for the price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it daily, replaced an 8 year old Human Touch brand chair, this one was $3000 less, and seems to work as well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're glad to hear that our product is meeting your needs and providing great value compared to your previous chair. Your satisfaction is important to us, and we appreciate your positive feedback.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Worth it while on sale!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is absolutely amazing. I bought it during cyber week for $1200. Now, I wouldn’t pay $4k for it, but I wouldn’t pay $4k for any massage chair. It’s worth about $2k imo and you get a heating 3D massage chair worth every penny. My favorite is the office recovery.

    I would recommend this to a friend