Customer Ratings & Reviews
- Model:
- NS-MGC600BK2
- SKU:
- 6463071
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Size
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice, it is too large to fit through most doors unfortunately. If your door is 32 inches, then it will not fit. I also wish it was a bit more aggressive when massaging you but overall a very nice chair
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you find the chair nice overall. We appreciate you pointing out the size issue and the massage intensity. Your insights are valuable as they help us improve our products. If you have any other thoughts or suggestions, we'd love to hear them. Enjoy your chair! - Carl | Insignia Products
- Pros mentioned:Overall performance
Message chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best massage chair , f to many options to choose.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate the love, Asmat! Sounds like you're enjoying the full-body relaxation—so many options, so little time to unwind!
— Shiela | Insignia Support
- Pros mentioned:Overall performance
Massage chair
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every dollar on this massage chair recommend buying it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, ClintheonG. We're delighted to hear that the Insignia™ 3D Zero Gravity Full Body Massage Chair is worth every dollar and that you highly recommend it. Enjoy the relaxation and comfort! Tine | Insignia Support
- Pros mentioned:Overall performance
Massage Chair
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment made. Purchased for my husband (and me!) and he loves it.
I would recommend this to a friend - Pros mentioned:Massage quality
Awesome Massage Chair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had old brookstone massage chair that broke. Was missing my massage chair and purchased this one. Far exceeds my old one and works great! Would recommend and would purchase again.
I would recommend this to a friend - Pros mentioned:Massage quality
very good massage chair
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Different massage options cover all our needs. Option to save profiles gives custom treatment to each of us in the family. inbuilt speaker is also a good quality one. the material is also good quality which gives premium look to the chair. shoulder massage doesnt press that hard but this may be different from person to person.
I would recommend this to a friend - Pros mentioned:Overall performance
Comfortychair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice chair. So nice to use after a long day at work.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great review! We're so glad to hear that the Insignia™ 3D Zero Gravity Full Body Massage Chair is helping you unwind after a long day. Comfort and relaxation are exactly what we aim to deliver, and it’s wonderful to know the chair is living up to that promise.
If you ever have questions or need support, we’re always here to help you stay comfortable. Ivy | Insignia Support
Living Room Spa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This chair turned my living room into a daily spa and melts away my back and leg pain after work.
I would recommend this to a friend- Pros mentioned:Massage quality
When on sale, buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, got this for 60% off and its the best massage chair ever. This is my second one and my first had lumited options this is like having a masseuse in the house. Absolutely love. Use it daily.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 3D Zero Gravity Full Body Massage Chair. We're thrilled to hear that you were able to get such a great discount and that you find the chair to be the best massage chair ever. It's great to hear that it feels like having a masseuse in your own home and that you use it daily. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3d-zero-gravity-full-body-massage-chair-black/6463071.p?skuId=6463071
- Pros mentioned:Overall performance
System Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the chair. I hate your digital system and will never buy another item using it. Only directly with store. Yes, you will lose some business from me that way.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback and for sharing your thoughts with us. We're glad to hear that you love the chair and apologize for any inconvenience our digital system may have caused you. We understand your preference for purchasing directly from the store and will certainly take your feedback into consideration for future improvements. We value your business and hope to have the opportunity to serve you again in the future. Thank you for choosing Insignia™. https://www.bestbuy.com/site/insignia-3d-zero-gravity-full-body-massage-chair-black/6463071.p?skuId=6463071
Excellent After Work Care
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, sturdy, zero gravity is nice. Speakers are good quality, pressure and strength are great, could be harder though.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .HI there! Thank you for your detailed feedback! We're glad to hear that you're enjoying the Insignia™ 3D Zero Gravity Full Body Massage Chair. It's great to know that you find it sturdy and appreciate the quality of the speakers and the zero gravity feature. We'll take note of your suggestion about the pressure and strength. If you have any other comments or need assistance, feel free to reach out. Enjoy your relaxing massages! |Angelica| Insignia Products|
This is a great massage chair, but…..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would be a 5 star review if there had been more clarity on height standards. I’m 6’3” and think that this chair is perfect for anyone 6 feet or under. The leg massager doesn’t extend far enough for me, and the upper part doesn’t reach my neck or traps, stopping just short of the top of my shoulder blades. I can crunch down in the chair and hit those areas, but it’s not very comfortable. As far as the functionality, it’s very good at what it does. I like it a lot, just wish I had the full effect without having to contort my body for the desired result.
I would recommend this to a friend- Pros mentioned:Price
Message chair worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent message chair especially for the price. We’ve been enjoying the different combinations.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you find the massage chair excellent, especially for the price, and that you are enjoying the different combinations. Your satisfaction is important to us, and we are pleased to know our product meets your expectations. Keith | Insignia Support
- Pros mentioned:Massage quality
Good not greeat.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Strong Massage chair. Couple issues: with the chair. 1. Not made for taller people. chair, the leg portion does not extend long enough for taller individuals. I am 6.0 ft tall and the chair foot massager does not extend out far enough for me to straighten my legs, I have to keep my legs bents at the knees just to fit into the unit. 2. Very strong, the back rollers can cause soreness and possible bruising.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We're glad to hear that you find the massage chair strong, but we're sorry to learn about the issues you've encountered. We appreciate your insights regarding the leg extension and the intensity of the back rollers. Your comments are valuable to us as we strive to improve our products to better meet the needs of all our customers.
- Carl | Insignia Products
- Pros mentioned:Massage quality
Invest in Youself!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment for myself. Works better than any massage chair I have ever sat in before!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StevenM, thank you for your fantastic review! We're thrilled to hear that the Insignia™ 3D Zero Gravity Full Body Massage Chair has been a great investment for you and that it works better than any other massage chair you've tried. Your satisfaction is important to us, and we're glad our product is providing you with such a positive experience. If you have any further feedback or questions, please feel free to reach out. Enjoy your relaxing massages! Ivy | Insignia Support
- Pros mentioned:Massage quality
Try it...you'll love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't think of anything that I don't love about this chair. It has so many different settings and I like them all. I really like that you can control the intensity from gentle massage to a more deep massage. My husband has never been one to like massages but he really likes this chair. We both use it everyday. It's great after a workout.
I would recommend this to a friend - Pros mentioned:Massage quality
3D massage without breaking the bank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great chair with all the features. Massage is fully adjustable and customizable. Overall very pleased with this for the price. Minor complaints, the heat doesn’t get very warm and the user select is not a simple interface, but love the chair.
I would recommend this to a friend Really nice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how the calf part has rollers. I don’t feel like the back part is AS good but it is still good. I might be from the cushion. The picture is of the 2D next to 3D. =)
I would recommend this to a friend- Pros mentioned:Massage quality
Message Chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an amazing chair, we have been ising it everyday since christmas. Our family loves it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's wonderful to hear that your family is enjoying the Insignia™ 3D Zero Gravity Full Body Massage Chair and using it every day since Christmas! It sounds like it's been a fantastic addition to your home. If you have any other questions or need further assistance, feel free to ask! Patricia | Insignia Support
- Pros mentioned:Massage quality
Best ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is amazing. So many setting options. Inhave fallen asleep several times using it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the chair and finding the various settings useful. It's great to know that it's so comfortable that you've even fallen asleep in it! We appreciate your support and hope you continue to enjoy your chair.
- Carl | Insignia Products