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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 991 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this massage chair! perfect after a long day at work. been using it for just a few days now and no problems ao far ❤️❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best Decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he loves it. In fact the whole family uses it. If i cant find them i know where they're at!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Insignia 3D Massage Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and install. Many settings with back heat as well. Actually fairly comfortable as a general chair. Could just use a little more neck support.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Worth very penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chair after a car accident and it has been the best purchase from the settlement. Now i just have to fight my wife from hogging it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Does a fantastic job at massaging. A feaction of the price of the 5k chairs but very similar functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    3D massage chair

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features of this chair. My husband uses it for his back. I like using the foot massage feature.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on a huge sale over Black Friday. Even at the low price, it wasn't worth it. My wife and I agree it just didn't feel great. It doesn't focus on your neck and the only things that feel good are the manual settings, but you have to keep adjusting them so you never relax. She's 135lbs and I'm 205lbs. I barely fit and the back roller sounded like it was dying after 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Justin,

      Thank you for writing a review about our 3D Zero Gravity Full Body Massage Chair - Black. We know how frustrating it is that the unit is not working fine. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair, have had it for 10 months now and use it almost everyday. Got it on sale, it is well worth the sale price,.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love and satisfied the chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I expected! the item is absolutely nice, i got the mine in a good deal amount. The long wait is over i have my dream chair now

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Best indulgence

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my massage chair, I have M.S. and sometimes I can't sleep due to pain. If I get into the chair I feel relief in a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Its my new wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair, got it for $1100 on black friday…its a good chair, better than many of the $4000 chairs ive tried

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    3D Massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt know I needed this so much. I take a lot of call and many days work in excess of 16 hrs a shift but this helps so much from the aches and pains of my work day.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good project and working meet my wife expectations.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're pleased to hear that the Insignia™ 3D Zero Gravity Full Body Massage Chair is meeting your wife's expectations. It's great to know that you're satisfied with the product. If you have any more thoughts or need further assistance, feel free to reach out. Enjoy the relaxation! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Goody

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this massage chair it is easy to use and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    The works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i brought to give a full body massage this chair is so awesome does a great job on massaging your body no matter where it hurts u gotta get 1 so great

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best massager for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent massager. Bought it for my wife and she loves it. I like the speaker built it. It was delivered on time and Best Buy folks assembled it pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best bang for under 1800.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected but that's my fault because hands can't be replaced but I loved it especially at the price point. All my guest have lived it as well

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is amazing, and I use it almost everyday. I love the many different massage options it has.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great massage chair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad for Christmas and he seems to enjoy it after each use. The whole family uses it and has many of modes

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is amazing and so relaxing!! It’s like having your own personal masseuse in your house.

    I would recommend this to a friend