Customer Ratings & Reviews
- Model:
- NS-MGC600BK2
- SKU:
- 6463071
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Massage quality
Best Decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband and he loves it. In fact the whole family uses it. If i cant find them i know where they're at!!!
I would recommend this to a friend We enjoy sitting in this chair to get a great mass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy sitting in this chair to get a great massage. We had to exchange the first chair because the arm would pop every time we used it. The new chair has a popping sound when the foot rest goes down. Hopefully, we have years of use and then I would give it 5 stars.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ - 3D Zero Gravity Full Body Massage Chair. We're glad to hear that you enjoy the massages it provides. We apologize for the inconvenience you faced with the first chair and the popping sound with the new one. Your feedback is important to us, and we'll certainly look into this issue. We hope the chair continues to serve you well for years to come, and we appreciate your patience and understanding. If you have any other feedback or need further assistance, please don't hesitate to reach out. We appreciate your support! Ivy | Insignia Support
- Pros mentioned:Massage quality
nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this massage chair! perfect after a long day at work. been using it for just a few days now and no problems ao far ❤️❤️❤️
I would recommend this to a friend Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful massage chair not only is it a great product,but because Insignia stands by their products. We had an issue with the original purchase and Insignia were quick to make it right. The massage chair it’s self was an excellent buy, the therapeutic effect is worth the money. You won’t regret this purchase, you’ll just have to figure out how to keep the rest of the folks in your home off of it.
I would recommend this to a friend3d chairs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased ours from the outlet store and it was missing the remote so we paid 300$ to get one and have been waiting almost 2 months for it to come from china so we have not yet got to use our chair yay...
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We are truly sorry to hear about the inconvenience caused by the missing remote and the long wait for its replacement. We understand how frustrating it can be to purchase a product and not be able to use it due to missing parts. Your feedback is important to us, and we will use it to improve our processes and ensure better customer satisfaction in the future.
Keith | Insignia Support
- Pros mentioned:Massage quality
Best indulgence
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my massage chair, I have M.S. and sometimes I can't sleep due to pain. If I get into the chair I feel relief in a short time.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Robinsnest, thank you for your interest to our Insignia™ - 3D Zero Gravity Full Body Massage Chair. We’re thrilled to hear that you enjoyed our products. Your feedback encourages us to keep improving. Ivy | Insignia Support. https://www.bestbuy.com/site/insignia-3d-zero-gravity-full-body-massage-chair-black/6463071.p?skuId=6463071
- Pros mentioned:Massage quality
3D massage chair
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the features of this chair. My husband uses it for his back. I like using the foot massage feature.
I would recommend this to a friend - Pros mentioned:Comfort
Goody
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this massage chair it is easy to use and very comfortable
I would recommend this to a friend - Pros mentioned:Massage quality
Worth very penny
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this chair after a car accident and it has been the best purchase from the settlement. Now i just have to fight my wife from hogging it.
I would recommend this to a friend - Pros mentioned:Massage quality
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great chair. Does a fantastic job at massaging. A feaction of the price of the 5k chairs but very similar functionality.
I would recommend this to a friend - Pros mentioned:Massage qualityCons mentioned:Size
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on a huge sale over Black Friday. Even at the low price, it wasn't worth it. My wife and I agree it just didn't feel great. It doesn't focus on your neck and the only things that feel good are the manual settings, but you have to keep adjusting them so you never relax. She's 135lbs and I'm 205lbs. I barely fit and the back roller sounded like it was dying after 2 weeks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Justin,
Thank you for writing a review about our 3D Zero Gravity Full Body Massage Chair - Black. We know how frustrating it is that the unit is not working fine. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great chair except failed <2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chair was amazing to use occasionally for just short of two years. I tried to turn it on today, and it just boots up then beeps and shuts down. I will look into diagnosing it myself as i just found out tonight it only had a one year warranty. If you buy it, get an extended warranty. Still worth buying and hopefully I just got a bad one.
I would recommend this to a friend- Pros mentioned:Massage quality
Well worth the money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent chair, have had it for 10 months now and use it almost everyday. Got it on sale, it is well worth the sale price,.
I would recommend this to a friend - Pros mentioned:Massage quality
Love and satisfied the chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I expected! the item is absolutely nice, i got the mine in a good deal amount. The long wait is over i have my dream chair now
I would recommend this to a friend Greatest massage chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy operation and life changing for relaxation!!!
I would recommend this to a friend- Pros mentioned:Massage quality
Its my new wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great chair, got it for $1100 on black friday…its a good chair, better than many of the $4000 chairs ive tried
I would recommend this to a friend - Pros mentioned:Overall performance
relax
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Massager
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best massager i ever had.i love it! So satisfied.
I would recommend this to a friend Nice if you can get it through the door!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it daily and it really helps. I use the different programs depending on the day and what hurts. My only complaint is that it doesn’t get your hamstrings and quads but I haven’t seen one that does. Great for before and after workouts and on recovery days.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you find our product helpful for daily use and appreciate the different programs it offers. We understand your concern about it not targeting hamstrings and quads, and we will take this into consideration for future improvements. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
- Pros mentioned:Massage quality
Awesome product!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is amazing and so relaxing!! It’s like having your own personal masseuse in your house.
I would recommend this to a friend