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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 991 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is amazing, and I use it almost everyday. I love the many different massage options it has.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent massage chair. Great deal and good quality.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It’s wonderful to hear that you love your massage chair! We’re thrilled that it has brought you joy and relaxation. Our team is dedicated to creating a product that provides comfort and a touch of luxury. Your satisfaction is our greatest reward. If there’s anything else we can do to enhance your experience, please let us know.

      Thank you for your fantastic feedback! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best bang for under 1800.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected but that's my fault because hands can't be replaced but I loved it especially at the price point. All my guest have lived it as well

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Game changer! This chair will rock your world!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing to dislike about this chair. From your neck to your toes It leaves nothing untouched!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt super relaxed after using this chair. Must buy purchase if you want to be relaxed after day's hardwork.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really good, i haven’t explored every every features but im already satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    The chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is awesome. Great for quick massages works the feet the legs gotta love it. Everybody needs one.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed love this chair! Warning It is extremely heavy I recommended adding install to delivery .

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    3D Massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt know I needed this so much. I take a lot of call and many days work in excess of 16 hrs a shift but this helps so much from the aches and pains of my work day.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great massage chair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad for Christmas and he seems to enjoy it after each use. The whole family uses it and has many of modes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Masaage chair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just fantastic!!! Al my family and friends try it and love it !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great massage chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I just received it today. Everyone in the house has used it and said they love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Insignia 3D Zero Gravity Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heat would be nice, but for the price you can't beat it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chaz,

      Thank you for your feedback on the Insignia™ 3D Zero Gravity Full Body Massage Chair! We’re glad to hear that you find it a great value for the price. While it doesn’t have a heating feature, it’s wonderful to know that you’re still enjoying the benefits it offers.

      If you have any other suggestions or experiences you’d like to share, we’d love to hear them. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Used everday

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the chair for anout 2 weeks and my husband (who thought i was silly for wanting one) and I have used it daily. Its a great deal when on sale through BestBuy with plenty of bells and whistles. My bedroom door is 31.5 inches and this chair was literally squeezed through but without much effort and zero damage. I like that the seat size is decent and not too narrow.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality
    Best Buy Employee

    Rated 5 out of 5 stars

    chair

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a luxury; it is now a necessity. This chair is great for lower back pain and relaxation. I use it at least twice a day.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    The works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i brought to give a full body massage this chair is so awesome does a great job on massaging your body no matter where it hurts u gotta get 1 so great

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best massager for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent massager. Bought it for my wife and she loves it. I like the speaker built it. It was delivered on time and Best Buy folks assembled it pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent massage chair, the best for end the work day

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, JuanC! We're delighted to hear that you're enjoying the Insignia™ - 3D Zero Gravity Full Body Massage Chair. It's great to know that it helps you unwind after a long day at work. If you have any further comments or questions, feel free to reach out. Enjoy your relaxation time! - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's well worth the money,it really relaxes me after work.I play my meditation music through the Bluetooth speakers and I'm in heaven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress reliever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never regret buying this massage chair. We use every after work and it helps us relax

    I would recommend this to a friend