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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 991 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Deal in black friday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is a good deal, it is a comfortable chair to be used after a hard day at work

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Massager

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this massage chair! I fall asleep in this baby all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Massge chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confortable and Good quality I like it after a long fay of work it gives you relax

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ms.Mitchell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy, once the massage settings are set to your liking it’s nighty night!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Chair!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Best Buy employee and I just picked up this chair. Love the design of this unit and the use is perfect! Love the speakers and all the features of the chair!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Awesome, but needs to trim some inches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this chair could shed 2 inches on the width, so it would fit through more doors, it would be the best massage chair on the market at this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Busy nurse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my purchase I love this brand! I got my personal massage chair! I’m always on my feet having to work 16 hours everyday as a nurse, wife and a mom! I will always recommend this product to all my family and friends!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your wonderful experience! We're thrilled to hear that you love your personal massage chair and that it's providing you with much-needed relief after your long days. It's inspiring to know that as a nurse, wife, and mom, you're finding comfort and relaxation with our product. Your recommendation to family and friends means a lot to us. If you have any other thoughts or suggestions, we'd love to hear them. Thank you again for your support!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable and the settings are amazing. The next best thing to an actual massage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful work it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great no geek squad protection available so little bummed on that but going to run it a lot to see if it’s worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scratch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but theres a scratch side. Can you gave me a discount for about this

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent with good price, best buy customer service was really good, nice and fast response!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    bravo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and comportable i always use this chair after i got home from works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. No buyer’s remorse here. Worth every penny. .

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves it. Amazing massage chair. It massages your entire body with good pressure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    3 Words!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC, FANTASTIC, FANTASTIC!!! Nothing more to be said so stop reading the comments and go get yours.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is beyond amazing. I would spend the money again! Nothing better than coming home from a long hard day of work and getting a rub down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome massage chair at an incredibly price. I'm enjoying it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing massage chair! Such a great deal! Everyone who has tried it loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice chair so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were good. All packaging was taken with them. Chair is nice. Many features. Still learning. Chair has nice look. Ive noticed many different brands share similarities....curious if they're rebranded from same company. One issue is the back rollers stopped mid session a few different times. I wasn't able to get them going again until I powered chair off/on. One time that didn't work and I had to unplug chair to reset. Ive ran half dozen times since and no issues. Would have been nice if BB offered an extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great chair at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair at a great price. Really love the massage choices and customization.

    I would recommend this to a friend