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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 991 reviews
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair . It is too heavy to move ,but it worth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Massage Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massage Chair was an excellent choice for Thanksgiving Purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good chair.and very comfortable and relaxing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the Price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this chair. Just a few things I wish were a little better. The calf knead is a little weak, as you have to push into the leg massager to even feel it. Also wished the heat function was hotter. I could barely feel it on the highest setting with just my sweatshirt on. It does a good job hitting the neck, shoulders and glutes. Love the air compressions for the arm.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Youtube

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very relaxing and comfortable. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Relax in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deal of the day... Super good price and great product... It's a must if needing massage

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sam MUNACO

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic massage chair at a terrific price. Entire family loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great chair except failed <2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair was amazing to use occasionally for just short of two years. I tried to turn it on today, and it just boots up then beeps and shuts down. I will look into diagnosing it myself as i just found out tonight it only had a one year warranty. If you buy it, get an extended warranty. Still worth buying and hopefully I just got a bad one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is second to none. I love it. Thank you Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great purchase! Our family love it, and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best massage chair ever. I use it everday and sometimes it puts me right to sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you really can’t beat this chair. It had a ton of different massage types and the assembly was super easy. I couldn’t be happier with the Bluetooth speakers and relaxing mood it gives me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Insignia™ 3D Zero Gravity Full Body Massage Chair! We're thrilled to hear that you're enjoying the variety of massage types and the easy assembly. It's great to know that the Bluetooth speakers and the relaxing atmosphere it creates are enhancing your experience.

      If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a wonderful experience with your massage chair. Your satisfaction is our top priority, and we appreciate your support!

      Thanks again for choosing Insignia™! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-3d-zero-gravity-full-body-massage-chair-black/6463071.p?skuId=6463071 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Relaxing device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a month and we love it. Very relaxing devices and help to recover from exercises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this chair!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I’m addicted! I must sit in this chair every day. It has so many features and feels great after I work out It’s also great for relaxation. It has a good night mood and a relaxation mode. That’s fantastic. Highly recommend Great price an amazing chair

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing addition to our home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has used this nearly every day after works since we got it. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it, trust me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a masseuse for my wife and after seeing the prices, i ended up getting this. We use it everyday Had to take the arms off to get it through doors but i was pretty easy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the product has become a part of your daily routine and that you found it easy to set up, even with the minor adjustment of removing the arms. Your satisfaction is important to us, and we appreciate your support!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best massagw chair ive ever had makes me relax after work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress reliever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never regret buying this massage chair. We use every after work and it helps us relax

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the chair get a workout between my wife and I, the kids and every family member that comes over.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Sounds like this chair might be the family’s new MVP, Dave! We love hearing it’s getting plenty of use and bringing comfort to everyone. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair! Soooo relaxing! One of the best pieces of furniture I own!

    I would recommend this to a friend